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New Member
posted Mar 31, 2024 9:11:01 AM

Does Turbo Tax have an email address? I wanted to send them an email to get help vs. calling them.

0 4 1911
4 Replies
Level 15
Mar 31, 2024 9:12:11 AM

there is no help via email.  

Level 15
Mar 31, 2024 9:12:51 AM
New Member
Mar 24, 2025 9:53:05 PM

 
I want to see my tax return from last year. 
This is what I see.  I can’t seem to get to the actual return. 

Macbook ComputerInactive

TurboTax Online
April 11, 2024 8:45 AM
Walnut Creek, CA, USA
Safari
 
Sign in activity
TurboTax Online
April 11, 2024 8:45 AM
Walnut Creek, CA, USA
TurboTax Online
April 10, 2024 11:23 PM
Mill Valley, CA, USA
Intuit
April 10, 2024 7:44 PM
Mill Valley, CA, USA
Intuit
April 10, 2024 6:11 PM
Walnut Creek, CA, USA
Intuit
April 10, 2024 6:11 PM
Walnut Creek, CA, USA
Intuit
 
 
April 10, 2024 6:10 PM
Walnut Creek, CA, USA

Level 15
Mar 25, 2025 5:58:29 AM

@Chrisblis   You have to access your own account and/or  print it for yourself using exactly the same account and user ID that you used when you prepared the return.

 

 https://myturbotax.intuit.com/

 

Start a 2024 return online and enter some personal information  so that the menu on the left opens up and lets you access your past year returns.

 

https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-access-my-prior-year-return/01/27010

 

 

https://ttlc.intuit.com/turbotax-support/en-us/help-article/import-export-data-files/save-2021-turbotax-online-return-pdf/L8dHfRkpT_US_en_US?uid=m5y4ch1y

 

Many people have multiple TT accounts and forget how to access them.  Log out of the account you are in now.

 

 

https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/many-intuit-accounts-turbotax/L9aVfKS1Z_US_en_US?uid=ll5g6zcx

Account Recovery

 

 

Or did you use the desktop version of TurboTax?  If so, the files are on your own hard drive or any backup device you used like a flash drive.

 

 

https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-return/find-last-year-tax-data-file-tax-file-computer/L0XJvPaJr_US_en_US?uid=m6gufxei

 

 

https://ttlc.intuit.com/turbotax-support/en-us/help-article/data-systems/find-tax-data-file-mac/L4VNGm33S_US_en_US?uid=m6guhab0

You can get a free transcript from the IRS or for a fee of $30, an actual copy of your tax return.

https://www.irs.gov/individuals/get-transcript

https://www.irs.gov/pub/irs-pdf/f4506.pdf

 

 

 

SAVE YOUR TAX RETURNS !

EVERY year before mid-October you should save a copy of your tax return as a pdf and print a copy of it for your records.  That way you will not be searching online frantically when you need it for a lender, FAFSA forms, your next tax return, etc. 

 

https://ttlc.intuit.com/turbotax-support/en-us/help-article/import-export-data-files/save-2021-turbotax-online-return-pdf/L8dHfRkpT_US_en_US?uid=m6guj526

 

https://ttlc.intuit.com/turbotax-support/en-us/help-article/import-export-data-files/save-2021-turbotax-online-return-pdf/L8dHfRkpT_US_en_US?uid=m78eb8pc

In order to transfer a past year return to the new return you need the tax file

 

https://ttlc.intuit.com/turbotax-support/en-us/help-article/import-export-data-files/save-turbotax-online-return-tax-data-file/L4xwOG3LF_US_en_US?uid=m6guk3xl

 

NOTE:  TurboTax and the IRS save returns for seven years.  Returns older than seven years are purged.