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New Member
posted Jul 10, 2020 10:38:01 AM

Can I download the TurboTax program to my new computer?

I have purchased and downloaded TT 2019, using it to file my 2019 taxes.  Now I must change computers. How do I download the program to the new computer?

0 9 4488
9 Replies
Expert Alumni
Jul 13, 2020 10:10:53 AM

You can download the software directly from TurboTax directly onto your new computer.  You will need your log in information.  See the following link for more detailed information.

 

Installing program on a new computer

 

You can also transfer your .tax file over to the new computer using a storage device to save it and move it over.  See the following for steps on how to do that as well.

 

Moving tax data file to a new computer

Returning Member
Sep 28, 2020 9:58:52 AM

I CAN'T DOWNLOAD ON TO MY REPLACEMENT COMPUTER 

Level 15
Sep 28, 2020 10:01:18 AM
New Member
Apr 11, 2022 3:37:13 AM

My 2021 TT program is on my old computer with a bad screen. How do I transfer the program and all TT files to new computer?

Level 15
Apr 11, 2022 3:49:40 AM

You cannot transfer the program ... it must be installed like you did the first time.

 

You can't transfer the programs.  They have to be installed from the CD or Download.  You don't need to install the prior year programs unless you need to amend that year.  Before you move your tax return files make sure you have saved each year as a PDF file.  So you may want to open each year and do that.  FILE - SAVE TO PDF

What I would do is just copy the whole Turbo Tax folder that is under your Documents.  That should be where the .tax files and PDF files are stored.  Then copy that folder to a flash drive or best yet is to burn it to a CD or DVD and then you will have a backup of them.   Then on the new computer copy the folder (or files) from the flash drive to your Documents folder.  Those can always be at least read by any system, even if they can't be used directly by the program.

Especially....if you are upgrading to Windows 10....there is no guarantee that any of the 2014...or prior year tax programs will run at all on W-10.  That has yet to be determined...

Save the PDF for each year twice.

1) Once as the tax return for filing   (this contains just the filing tax forms)

2) Again as the tax return, but with ALL the forms and worksheets (this contains all of your worksheets and shows all  of your entries on some form or another).

The selection of the bare tax return, or the extended tax return with everything is made during the Save-to-PDF process.

And back those PDFs up to a backup USB or CD....every year we get tons of folks begging for access to a tax return on a crashed disk....TTX doesn't have it...only you do when you use the desktop software.

 

 

See this TurboTax support FAQ concerning moving tax files to a new computer - https://ttlc.intuit.com/questions/1901474-how-do-i-move-my-tax-data-file-to-another-computer

New Member
Dec 3, 2022 11:43:16 AM

I changed computers but thr Geek Squad did not transfer my prior year TT programs to the new computer.  The new computer does not have a CD drive.  I want to download my 2021 TT program.

Level 15
Dec 3, 2022 12:01:56 PM

Did you originally install from the CD or the download?

 

If you installed from the CD it seems you can not download it from online now.  You can't do both CD and download.   See the info on this FAQ

https://ttlc.intuit.com/community/installing/help/i-bought-the-cd-but-my-computer-doesn-t-have-a-cd-drive/00/26450

 

So you need to call in to get the download pushed to your account.

 

Or try copying the CD to a usb flash drive.  See SteamTrains post here.  But this might only work for Windows.

https://ttlc.intuit.com/community/taxes/discussion/why-can-t-i-install-turbotax-on-my-laptop-via-download-after-once-installing-on-pc-via-cd/00/2460054

New Member
Apr 1, 2023 4:28:47 PM

I WANT TO MOVE MY PROGRAM TO MY NEW COMPUTER?

Level 15
Apr 1, 2023 5:02:17 PM

It cannot be "moved" ... programming must be installed.

 

You can't transfer the programs.  They have to be installed from the CD or Download.  You don't need to install the prior year programs unless you need to amend that year.  Before you move your tax return files make sure you have saved each year as a PDF file.  So you may want to open each year and do that.  FILE - SAVE TO PDF

What I would do is just copy the whole Turbo Tax folder that is under your Documents.  That should be where the .tax files and PDF files are stored.  Then copy that folder to a flash drive or best yet is to burn it to a CD or DVD and then you will have a backup of them.   Then on the new computer copy the folder (or files) from the flash drive to your Documents folder.  Those can always be at least read by any system, even if they can't be used directly by the program.

Save the PDF for each year twice.

1) Once as the tax return for filing   (this contains just the filing tax forms)

2) Again as the tax return, but with ALL the forms and worksheets (this contains all of your worksheets and shows all  of your entries on some form or another).

The selection of the bare tax return, or the extended tax return with everything is made during the Save-to-PDF process.

And back those PDFs up to a backup USB or CD....every year we get tons of folks begging for access to a tax return on a crashed disk....TTX doesn't have it...only you do when you use the desktop software.

 

 

See this TurboTax support FAQ concerning moving tax files to a new computer - https://ttlc.intuit.com/questions/1901474-how-do-i-move-my-tax-data-file-to-another-computer

 

 

Find download using Windows - https://ttlc.intuit.com/community/installing/help/find-your-turbotax-for-windows-software-download/0...

 

Install TurboTax for Windows - https://ttlc.intuit.com/community/refund-status/help/how-do-i-install-the-turbotax-software-for-wind...

 

 

 

Find download using Mac - https://ttlc.intuit.com/community/installing/help/find-your-turbotax-for-mac-software-download/01/25...

 

Install TurboTax for Mac - https://ttlc.intuit.com/community/installing/help/how-do-i-install-the-turbotax-software-for-mac/01/...