No, not that I am aware of. TurboTax Deluxe 2020 is compatible with macOS Mojave or later.
Reference: Minimum system requirements for TurboTax Mac software
Well, It will not start on my iMac running Big Sur (32GB of RAM, 600GB of free harddrive space.) Triggered and error message on 1st start up, then after it downloaded updates. and now it just won't start. I installed from a CD.
Please see below for information on how to resolve the issues you are experiencing.
If you need additional assistance please feel free to contact customer support. I have included that information below.
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632
There are many people on the Apple Big Sur forum that are having issues with turbotax running on Big Sur.
Why are so many reporting issues if it's compatible?
Not sure, but try uninstalling and reinstalling the software.
Also, give TurboTax support a call for troubleshooting assistance over the phone.
What is the TurboTax phone number?
Have tried reinstalling, but no joy. BTW, the amazon website doesn't list the 2020 version of turbo tax as being supported with Big Sur. Interesting.
Intuits tech support isn't even honest enough to admit that there's an issue. Many others have reported that they have been kept on the phone for over 4 hours, while their "tech support" fumbles around to try to find an answer, which in the end they never do. Under these conditions I think it's best to simply get a refund.
yes. nothing but trouble since i downloaded. 1 file 599 MB, then another 614MB. Neither open or run.
Tried Safe mode. Removed old TT files. MacBook Air. Malwarebytes running also.
launch from icon shows bounce and attempt to update file then close program.
launch from finder with open option does the same.
contacted Apple support. not there issues they say. No assistance from Intuit at this point.
Need refund and try online version, if possible.
Just read malware infection detected in macOS, but not aware of any executable problems/issues.
any assistance appreciated.
multiple installs and removals. both in regular mode and safe mode. both with malwarebytes in and removed.
i have two separate files on my download page. one is 599 the other is 614. i have only tried the larger file.
i have spent over 3 hours on the phone with support with no effective resolution. please escalate.
thanks.
Recently I installed the Big Sur update 11.2.1. Yesterday and today I tried to run my Turbo Tax Deluxe 2020, but now the TT program will not even load (or run). Today I uninstalled TT, rebooted and reinstalled, but TT still does not load (or run). Thus I'm no longing able to use TT.
Is anyone else experiencing this same problem after updating to 11.2.1?
Thanks
I just tried the steps listed under "Remove and reinstall Turbo Tax for Mac" (deleting a series of folders and files in the Library) and unfortunately Turbo Tax still does not open. The following message flashes by "Please wait while we verify everything is up to date." The toolbar across the top of the screen does not change to the Turbo Tax toolbar.
There have not been any updates at all to this condition in the past two weeks. Intuit is Not into it....
There have been two Mac updated in the last week.
Be sure you delete ALL the files, including the one added at the bottom.
Corruption could have occurred in the Application or in an associated preference or support file.
The best remedy is to totally uninstall TurboTax and all associate files and then re-install. That will not delete or change any .tax2019 data file that had already been created with the tax data.
To uninstall the application and all associated files need to be deleted and then the application reinstalled. If there was a state then the state must also be reinstalled.
Here is a FAQ for how to uninstall Mac
https://ttlc.intuit.com/questions/1901210-remove-uninstall-turbotax-for-mac
Also if present remove: ~Library/Caches/KSCrash/TurboTax
Restart the Mac.
https://ttlc.intuit.com/questions/1901209-reinstall-turbotax-mac
You should have only one 2020 download in your "My Downloads" in your TurboTax account.
I have two different 2020 files because support sent me the second file
Update as of February 28, 2021:
This week I installed the latest Big Sur update 11.2.2 (on my iMac). Prior to installing this update, I followed the steps listed in another Turbo Tax Community posting that recommended you delete a series of folders in you ~Library.
After the Big Sur update to 11.2.2, I re-installed Turbo Tax and it is now working properly. I'm relieved to have the program functional again. I hope those that have been having problems with TT and Big Sur can get resolution and finish up their taxes.
I put forth that Intuit is in no rush to solve this issue for a couple reasons:
1) not revenue effective to update TT. I was pushed to TT online. $100 to file with deluxe. Plus additional $80 for my partner.
5 filings with CD/Download. Can’t accomplish this because even with Big Sur upgrade 11.2.2 TT fails to launch 🚀💥.
2) intuit support has said its Apple and Apple says Intuit. Mexican standoff has forced me to move now, rather than wait until April or later for a CD solution.
i am reporting this to consumer bureau in my state and Arguing for full refund plus due to aggravation.
I have the same issue now with macOS 11.2.3. Just spent 3 hours with support and no lucky...
Does any have any issues how to fix this?
@thaocpa80 wrote:
I have the same issue now with macOS 11.2.3. Just spent 3 hours with support and no lucky...
Does any have any issues how to fix this?
Exactly what problem? An uninstall as I posted above usually solves Mac corruption problems that cause TurboTax not to start.
Be sure the ~Library/Caches/KSCrash/TurboTax file if also removed if present.
Massive problems with deluxe- never worked so went online and paid much more money to file two returns.
multiple issues and have asked for refund as of today.
very disappointing
Can't print, save to PDF; Will not let me not E-File state. Running;MacBook Air (Retina, 13-inch, 2019)
1.6 GHz Dual-Core Intel Core i5
16 GB 2133 MHz LPDDR3
macOS Big Sur 11.3.1
have spent more than 12 hours with TT tech support; Apple Tech reloaded new copy of OS and uninstalled TT and install new downloaded copy with same results. Anyone else having any of these issues?
@CHAUNCEYF wrote:
Can't print, save to PDF; Will not let me not E-File state. Running;MacBook Air (Retina, 13-inch, 2019)
1.6 GHz Dual-Core Intel Core i5
16 GB 2133 MHz LPDDR3
macOS Big Sur 11.3.1
have spent more than 12 hours with TT tech support; Apple Tech reloaded new copy of OS and uninstalled TT and install new downloaded copy with same results. Anyone else having any of these issues?
If you get a spinning beachball when you print - just let is spin for a while (30-45 mins) and it will usually print. If you have any anti virus software disable it.