Access violation in module QTBinc.exe

Forum|Forum|4 years ago
July 19, 2022
11 replies
52 views

I installed TT Business 2020 and entered my license key. When I try to carry forward from last year, I get this type of error.

If I click NEW, I get an error stating the license is missing or invalid. I had the same problem when using TTB2019 and I don't remember how to fix it.

live chat direct from software is not working.

Live chat only works if I have quickBooks.

TurboTax Business Windows

Anonymous_

Level 15

Another user apparently encountered the same issue.

See https://turbotax.community.intuit.ca/community/getting-started/discussion/manual-updates-for-tt-business-incorporated-2018-where-can-we-download/01/1070731/highlight/true

EdSeamus1Author

Level 2

I've already tried all that.

New download and install

Delete all registry keys

Run as administrator

user17769245461

Level 2

I am having access violation issues with QTBinc.exe as well. The software opens communicates the access violation and then does not allow one to enter the key code or utilize the software. I also tried the repair reinstall, remove all prior versions... and reinstall with no success.

Naturally this occurred in the evening so there is no live help desk and the automated AI phone line could not even register what the problem.

It would of been more useful it the company would have posted an actual solution to the problem rather than just a phone number.

prlfaisal

Level 2

I have the same issue. I uninstalled all the Turbo Tax Business Desktop editions and installed the .Net 3.5 framework; still not working.

Mike9241

Level 15

best to contact support because the resolution for your issue may depend on the version of windows you're using and the product year.

here are some suggestions - I know you've tried some already.

Access violations in TurboTax Business can be quite frustrating. These errors often occur due to conflicts with older versions of the software or issues with the installation process. Here are a few steps you can try to resolve the issue:

Uninstall and Reinstall: Completely uninstall all versions of TurboTax from your computer. After uninstalling, reboot your system. Then, create a new folder in your “Program Files (x86)” directory named “Intuit2” and reinstall TurboTax Business there ¹.
Run as Administrator: Sometimes, running the program as an administrator can help. Right-click on the TurboTax icon and select “Run as administrator”.
Check for Updates: Ensure that your TurboTax software is up to date. Sometimes, updates can fix bugs and compatibility issues.
.NET Framework: TurboTax may require certain versions of the .NET Framework. Make sure you have .NET Framework 3.5 and 4.8 installed on your system