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Level 1

Question

$40 Fees

Forum|Forum|2 years ago
February 18, 2024
2 replies
4 views

What a sneaky rip off. Wasn't clear what it was for or how to avoid. Been using Turbotax for decades. This is my last time...

Level 15

Did you use the Online version or the Desktop program? You have to go slow and watch what you click on. People get going too fast at the end and keep clicking on the bottom right button to continue. But that screen can trip you up. The bottom right button is to Pay with Refund. You need to click on the left button to pay with a credit card and avoid the Extra $40 Refund Processing Service charge (45 in California).

What is the Refund Processing Service

https://ttlc.intuit.com/questions/1900596-what-is-the-refund-processing-service

Remove Pay with Refund fee

https://ttlc.intuit.com/community/downgrading/help/how-do-i-remove-pay-with-my-refund-fees-in-turbotax-online-and-change-my-payment-method/00/25880

Level 10

You can call customer service and pay with a credit card and then you will not pay the $40 for paying with your refund.