Object Object Error Preventing Filing

[bman5630]

Attempting to file my business taxes.

TurboTax Live Business 2023 - Google Chrome

Your transmission didn't go through

We could not e-file your return for the following reason:

[object Object]

I checked the forms, no errors were found.

Cleared cache, cleared cookies, restarted Chrome, no change.

I was told to wait until 1/31 for the error to be fixed and not to file until 2/1. 

Its now 2/3 and still can't file due to the same error from the beginning.

[PatriciaV]

Since you are using TurboTax Live for Business, you should contact a Live Expert to help you resolve this e-file issue. 

You can get help from your tax expert between 5 a.m. to 9 p.m. Pacific time. 

For more info, see How do I connect with a Tax Expert in TurboTax Live?

[bman5630]

So is this now a non-TurboTax issue?

The last rep replied that it was a wide known TurboTax issue and that it would be resolved by 1/31, over a week later, still waiting for answers.

I will reach out to Live Expert tomorrow. 

[brusry2]

Having this same issue. Was on the phone with someone for 40 minutes last night and we could not figure it out..

[Grizzy07]

Did you ever find a solution to this issue? I have been passed between desktop support and Live expert twice now with no one understanding the issue. 

[vanessap1]

I've been having the same issue. Called them 3 times and every time they give a different reason and tell me to wait until the 9th before a form was not available yet online. Tried yesterday the 9th and today the 10th and it's still giving me same error code. They have no idea what is going on, I will try them again Monday but if they can't resolve the issue i will request a refund.

[CatinaT1]

This is a known issue. You can sign up for updates here: Why am I seeing an Object Object error when trying to e-file?

[mrsdawson]

Hello

The object object is either from a tax form not being ready to Efile OR it is from having unusual punctuation in name or address line, like a comma or period.

[v-adventures]

Hi. 

I cannot make or receive phone calls since I'm traveling in Mexico in remote areas without a mobile connection. However, I use Starlink for wifi, so I can send and get emails.

I just received the following message

"We’re happy to inform you that we’ve updated TurboTax and resolved the issue you experienced" from turbotax@intuit.com; but the issue is not solved. Please look at the attached screenshot.

Can you please reach out by email or web chat and let me know? Thanks

[bradygrp]

I got fixed message this morning.  It still is not working.

Your transmission didn't go through

We could not e-file your return for the following reason:

[object Object]

[CatinaT1]

Try closing TurboTax, clear your Cache and Cookies if you are using TurboTax Online, and reopen TurboTax.  You can also try a different browser.

Also, make sure you have ran all updates. 

If using TurboTax Online: Clear your cache and cookies. See this FAQ, for your particular browser.

If using TurboTax Desktop: Please see this FAQ.

If you still have problems, let us know.

[bman5630]

I tried all of this, and have been trying to e-file since January 28th.

Nothing is working.

Your transmission didn't go through

We could not e-file your return for the following reason:

[object Object]

I've tried Google Chrome, Microsoft Edge, someone else's computer, and even a mobile device, no change.

 I *attempted* to clear my forms and start over as a hail mary, and turbo tax informed me that it could not be done since I had already paid for the service. So I'm still sitting in limbo, over a month later, still not being able to e-file my partnership tax return. 

I've contacted Live support numerous times and they don't even know what's causing it either. 

[DontUseTurb0Tax]

Was this ever resolved? Never again am I using this product...

[DontUseTurb0Tax]

I was finally able to resolve. Go to file, and "file by mail" uncheck your state return, say not ready to file. E-file the federal and it should work. Review the state details and then refile as e-file on its own. Good luck!

[BrendanD1]

Thanks for your suggestion.  This worked for me!