Object Object Error Preventing Filing

Forum|Forum|2 years ago
February 3, 2024
3 replies
10 views

Attempting to file my business taxes.

TurboTax Live Business 2023 - Google Chrome

Your transmission didn't go through

We could not e-file your return for the following reason:

[object Object]

I checked the forms, no errors were found.

Cleared cache, cleared cookies, restarted Chrome, no change.

I was told to wait until 1/31 for the error to be fixed and not to file until 2/1.

Its now 2/3 and still can't file due to the same error from the beginning.

TurboTax Live Self Employed

PatriciaV

Level 15

Since you are using TurboTax Live for Business, you should contact a Live Expert to help you resolve this e-file issue.

You can get help from your tax expert between 5 a.m. to 9 p.m. Pacific time.

For more info, see How do I connect with a Tax Expert in TurboTax Live?

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"

bman5630Author

Level 2

So is this now a non-TurboTax issue?

The last rep replied that it was a wide known TurboTax issue and that it would be resolved by 1/31, over a week later, still waiting for answers.

I will reach out to Live Expert tomorrow.

brusry2

Level 2

Having this same issue. Was on the phone with someone for 40 minutes last night and we could not figure it out..

vanessap1

Level 2

I've been having the same issue. Called them 3 times and every time they give a different reason and tell me to wait until the 9th before a form was not available yet online. Tried yesterday the 9th and today the 10th and it's still giving me same error code. They have no idea what is going on, I will try them again Monday but if they can't resolve the issue i will request a refund.

mrsdawson

Level 2

Hello

The object object is either from a tax form not being ready to Efile OR it is from having unusual punctuation in name or address line, like a comma or period.