CA 540NR Error

[kmtwood]

I'm trying to help my in-laws file their CA tax returns and I keep getting a message about Line 12-State Wages does not equal the sum of the CA wages entered on the Form W-2 worksheet.  They are both retired and do not have a W-2.  I looked at both the Federal and State worksheets I completed in TurboTax and I checked all the boxes stating they do not have a W-2.  This might be one of the issues - they moved to Nevada in 2020 and have not contacted OPM regarding no longer being a CA resident so they still have CA taxes taken out of their annuity.  I have entered 0 in box 12 of the 540NR form but it will not accept that amount.  I would appreciate any suggestions on how to rectify this issue.

[DaveF1006]

To clarify, have you mistakenly recorded W2 instead of a 1099R?  Check your forms and see if there is a W2 form listed in your list of forms. Meanwhile, be sure you record the 1099R exactly the way it is listed on the hardcopies.

[kmtwood]

I confirmed there is no W2 data entered.  I will probably just print and mail in their returns instead of filing electronically. All 1099R data is entered as stated on the forms.

Thanks for your input and suggestions. 

[FredK1]

Same issue. Dad retired. Moved to another State from CA. There is no W-2 data, but will not transmit until error corrected. Sending in with paper is not a solution, especially when I paid extra for e-filing

[kmtwood · Accepted solution]

You'll never believe how I got it to work.  Remove all number characters so that section is blank.  I never entered the zero, it autofilled but after days of frustration I just removed everything and saved it and it finally transmitted to CA.

[FredK1]

Thanks. I thought I tried that already, but after clearing out the entry, it finally worked.  Need intuit the fix this issue for the rest of those who follow