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Level 13

Question

Why is my return still pending? (updated 3-16-21)

Forum|Forum|5 years ago
February 18, 2021
133 replies
8 views

***Closing thread 3/16.
Users are experiencing an accepted return with TurboTax and a pending status with the IRS. The IRS is doing its best to keep up with this year's circumstances. Please refer to the IRS Website: https://www.irs.gov/refunds for updates on your personalized situation.

2-26 Update: Why is my return still pending (With TurboTax?)
Earlier this tax season, many people noticed that their return was "pending" for more than the average 48 hours. This pending status meant we noticed an issue that may have caused your return to be rejected and did an extra review to assess the reason it was flagged, resolved it for you, or identified what you needed to do to ensure everything is accurate and your return is accepted.

---the majority of users should have seen a rejected or accepted status since that time.

New Mexico State, as of (2/26) is currently experiencing a backlog building up. This week, they are increasing the volume of returns retrieved, and expect to clear the pending backlog within the next few days.

If you are not filing with New Mexico and it's been 48 hours since you've submitted your return, please comment on this thread.

Check out this FAQ: Why is my return still pending?

Show previous replies

Debbie69 11

Level 2

Hi my name is Debbie I filled for the stimulus from my SSDI for the $1800.00 I didn’t get last year I file with turbo tax on January 28,2021 they said it was accepted on February 11,2021 for Direct deposit to my bank but I am still waiting? What do I do? Want to IRS2Go says except it but that’s all

mslatinlady

Level 6

Debbie69 -- If the IRS has "Accepted" your federal return, then it's in the IRS's hands. The IRS "Accepted" my federal return on February 11 and I got my check deposited on Feb 16. You should call the IRS to see if they can tell you more about yours. Praying for everyone's returns to get processed quickly.

icecman

Level 5

My Federal return was accepted on 2/13 and my NM state return was filed the same day. That was 10 days (2,400 hours) ago. I have been a customer of Turbo Tax for over three decades and this is the first time I have e-filed. With these kind of delays, and no reasonable responses from Turbo Tax or the Community on this delay, I think it would be wise for me to make it the last time I e-file. Nobody appears to be able to explain the cause, Turbo Tax or the state, for the long pending delays. Leaves the tax payer not knowing what to do.

eacuna1

Level 2

Hi Gabi,

My NM state return has been pending since 2/9. My federal return was accepted on 2/11 and has already been processed. My refund has, in fact, already been deposited to my account (2/17). I've been on the NM tax site and it doesn't show that anything's been filed at this time. Is there anything else that I can check, as I have not been notified that anything is wrong with my return.

Thanks!

Tyleraustin

Level 2

Turbo tax will not allow me to e-file my return This work sheet form keep popping up regarding a simplified method annuity. I am a federal service employee who retired in 2006. My credit card had been charged for services rendered I can’t reach any live agent at turbo tax.

NashayLO

Level 9

Is this a Review/Check Entry Error? If so, please follow these steps

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"

mslatinlady

Level 6

Bring your issue to the attention of the Office of the President. Here's the email address: officeofthepresident @ intuit . com . And here's their executive's webpage:

https://www.intuit.com/company/executives/

(I did receive the email from Turbotax about my state return been rejected (meaning rejected by Turbotax, NOT the state) and I followed Turbotax instructions. I then (with a prayer) hit "submit" and my return DID to go the state of Calif and was Accepted (and then I went onto the Calif FTB to check, and yes, it WAS accepted and is now processing). I'll keep praying for all of you still struggling with your returns remaining in the "Pending" status.

Lhuang367

Level 2

I summited my return on 02/21/21, Federal return was accepted on 02/21/21, but New York State are still pending as of 02/25/21, Why? Please let me know WHY?

kurt50

Level 2

Thanks for the reply,

My New Mexico return has been pending for 10 days now.

I am concerned.

Is there some way I can contact Turbo to find out what exactly the problem is?

email phone?

Thank you.

Miguelhdz05

Level 2

Mine has been pending too for a long time it’s frustrating and i don’t know what to do or who to call. Mine been pending since feb 1

mslatinlady

Level 6

I went in to my CD program, went up to the top left to "update". The program updated and then I had instructions from Turbotax to go through the screens again until I finally was able to submit. I said a prayer an then hit "continue". Then my state was e-filed, then about 1/2 hour later I got a text message from the state of
California that my return was actually "Accepted". Then later that day I went to the Calif FTB website to check the status of my refund and thank the Lord they did receive my return and it's in the Processing stage.

If you are still having problems, do this:

Bring your issue to the attention of the Office of the President. Here's the email address: officeofthepresident @ intuit . com .

And here's their executive's webpage:

https://www.intuit.com/company/executives/

Tell them exactly what happened. They need to fix that too! Blessings.

Cheronne85

Level 2

State or federal been accepted been saying pending I called the state of Md they say they have no record of me filing my taxes it’s not in their system yet.... now what? I haven’t heard from turbo tax at all so what is the issue

Alywyn

Level 2

I completed my return on Feb 2 and my state also, the state was filed (I think)but my federal was not and I cannot make and changed to it now.

mslatinlady

Level 6

To Alwyn:

The state will not accept a return until the Federal is accepted. The Federal ALWAYS must be accepted first.

cowgirlup96

Level 2

Your tax person Brian helped me with my taxes and I filed them at 830am on 2/24 it is now 2/26 and they are still pending. Irs has never received them. You are telling me your tax person did my taxes wrong??

track7229

Level 2

why is my Ct return still pending

gloriasnow56

Level 2

my NM state return has been pending for 13 days. Have not recieved an email or anything

drkwking

Level 2

Same here. I filed on 2/16, Fed accepted same day and already rec'd my refund. My state of NM efile is still pending after 13 days and this is very concerning.

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