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Level 4
March 15, 2021
Question

Stimulus package

  • March 15, 2021
  • 1 reply
  • 35 views

I NEED HELP MY WENT TO IRS TO TRACK MY STIMULUS AND THE ACCOUNT NUMBER I THINK IS WITH NETSPEND BUT WHEN I TRY FO CALL NETSPEND I GET A RECORDING AND THEN IT HANGS UP IM NOT SURE WHAT ELSE TO DO , CAN SOMEONE PLEASE HELP  

1 reply

Level 15
March 15, 2021

Your stimulus payment will likely go to the bank account where their last tax refund was deposited.

 

The only way to update your account information is to file your 2020 Federal 1040 tax return.  Your eligibility will likely be based on the information in your return, and your stimulus check will be sent to the bank account you used for your refund or mailed to your address on file.

 

This TurboTax Help states:

 

Why is the IRS Get My Payment tool showing bank account information that is different from my 2020 tax return?

 

The IRS is using a taxpayer’s last processed tax return (either 2019 or 2020) to determine eligibility and where to send stimulus payments. Their stimulus payment will likely go to the bank account where their last tax refund was deposited. For those who did not have a refund or did not choose direct deposit for their refund, the stimulus payment may be sent by check. 

 

In some cases, the IRS may not have processed the taxpayer’s 2020 tax return yet. Payment to those taxpayers may be issued to the account on their 2019 tax return. 

 

If the bank information is invalid or the account has been closed, the bank will return the payment to the IRS and the IRS will mail it to the taxpayer by check at the address they have on file.

 

Perhaps this IRS information will be helpful.

 

This IRS FAQ My payment was mailed but my post office was unable to deliver it. states:

 

Once we receive your payment back, you may be able to provide your bank account information in Get My Payment to have your payment reissued as a direct deposit.

 

If this is the case, then Get My Payment will show “Need More Information,” usually two to three weeks after the payment is issued. At this point, you can enter a routing and account number for your bank account, prepaid debit card or alternative financial product that has a routing and account number associated with it.

 

If you do not provide account information, your payment will be reissued when we receive an updated address.

 

If you need to update your address, the easiest way to do it is by filing your 2020 tax return with your current address, if you haven’t already done so. The fastest way to file the return and update your address is to file the return electronically.

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QueenBee1Author
Level 4
March 15, 2021

I didn't file last year i added my direct deposit information when they gave us the second stimulus check but they wind up sending it in a check and now they put it on the card but i dont know the account number and i cant find my card so im trying to figure out what to do 

ReneeM7122
Level 9
March 16, 2021

I only added that account number when they was issuing the 2nd stimulus but they sent it in a check and now i cant find the card that's link to that account or the paper with the account and routing number. I have calles netspend I cant seem to speak to a representative they send me through the prompts and then i get a recording and then it hangs up


 

You can check the status of your payment through the IRS Get My Payment site.  You can also get other information through the IRS website using your IRS Online Account.

Online Account is an online system that allows you to securely access your individual account information.  You can view stimulus information as well as:

  • The amount you owe if any, updated for the current calendar day
  • Your balance details by year
  • Your payment history and any scheduled or pending payments
  • Key information from your most recent tax return
  • Payment plan details, if you have one
  • Digital copies of select notices from the IRS
  • Your Economic Impact Payments (EIP 1 and EIP 2), if any

You can also:

  • Make a payment online
  • See payment plan options and request a plan via Online Payment Agreement
  • Access your tax records via Get Transcript

Here is the link to see your Online Tax Account.

@QueenBee1