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If you haven't received your tax refund after filing with TurboTax, it may be due to various reasons, and you can track your refund status through

First, check your e-file status to see if your return was accepted: 

https://turbotax.intuit.com/tax-tools/efile-status-lookup/

if it wasn’t accepted or it says rejected the return was never filed. You should have also gotten e-mails from TurboTax. The first would say submitted and if successful you would get a second saying accepted or rejected. if rejected and it's a 2025 return, it can still be e-filed as long as all rejection issues are cleared. Some cannot be, so then you would have to fix those that can be fixed and then file by mail. Any return prior to 2025 would have to be mailed. TurboTax only provides e-filing for the current year  

the IRS or TurboTax.

Steps to Check Your Refund Status

1. Track Your Refund: After the IRS accepts your return, it typically takes about 21 days to receive your refund. You can track your refund status using the IRS "Where's My Refund?" tool. To use this tool, you will need your Social Security number, filing status, and the exact amount of your refund (use whole dollars - no cents). 21 days is just a TurboTax estimate some refunds take longer, 

2. Contact the IRS. Only they can provide information on your refund status and any issues that may be delaying it.  

To check on regular tax refund status via automated phone, call 800-829-1954.

Federal and state refunds come from completely separate entities.  There is no rule as to which one will come in first or how long it will be between their arrival in your account.

TurboTax gives you an estimated date for receiving your refund based on a 21 day average from your date of acceptance, but it can take longer.  “21 days”  is not a promise from TurboTax or the IRS.

First, check your e-file status to see if your return was accepted:

https://turbotax.intuit.com/tax-tools/efile-status-lookup/

Once your federal return has been accepted by the IRS, only the IRS has any control. TurboTax does not receive any updates from the IRS. Your ONLY source of information about your refund now is the IRS.

You need your filing status, your Social Security number and the exact amount  (line 35a of your 2025 Form 1040) of your federal refund to track your Federal refund:   

https://www.irs.gov/refunds

To track your state refund:    

https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-refund/track-state-refund/L3jgO8PGs_US_en_US?uid=lt447ebr

If you chose to have your TurboTax fees deducted from your federal refund, that will take some extra time, while the third party bank handles the refund processing

https://ttlc.intuit.com/turbotax-support/en-us/help-article/internal-revenue-service/federal-refunds-delayed-due-path-act/L5jnQJsBi_US_en_US

Note:  “Accepted” is not the same as “approved”.  TurboTax tells you the e-file was accepted if the IRS deems that there is enough information on the return for them to take it in for processing.   Only the IRS can approve of the refund, which is a later stage of processing.  If the IRS approves your refund they will provide a date for the refund to be issued.

FROM THE IRS WHERE’S MY REFUND SITE:

https://www.irs.gov/wheres-my-refund

How it works

Where's My Refund shows your refund status:

• Return Received – We received your return and are processing it.
• Refund Approved – We approved your refund and are preparing to issue it by the date shown.
• Refund Sent – We sent the refund to your bank or to you in the mail. It may take 5 days for it to show in your bank account or several weeks for your check to arrive in the mail.