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Level 2
April 6, 2026
Question

2025 license code

  • April 6, 2026
  • 1 reply
  • 318 views

I'v3 been using turbotax desktop for years. I usually login to my account and purchase Premium from website. For 2025, I purchase the desktop deluxe from Costco. I installed 2025 and it asked for my license code. I entered it and nothing happened and didn't see a continue button. So a accepted the license code on file associated with my account. my purchases shows that I purchased premium. Should I remove product and try code from Costco purchase? Will doing this stop the premium addition CC charge?

What should I do?

    1 reply

    GabiU
    Level 13
    April 7, 2026

    Hi brags! Have you tried trying to launch TurboTax from your "Start" menu on your device? 
    You can try selecting "Access it here" from this link: https://turbotax.intuit.com/personal-taxes/cd-download/install-turbotax/ 
    To Uninstall and try again, check out this article: How do I forcefully uninstall TurboTax for Windows? If you purchased the program, it won't have you purchase it again if you have the license code. (However the program may charge you for e-filing and additional states or upgrades while in the program.) 
    If it continues to ask you for a code, there's troubleshooting steps here: How can I fix TurboTax requesting license activation on every launch? 
    Reply back with any additional questions or updates to let us know you resolved install. 

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