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Windows 8 or higher is now required

GabiU
Level 15
Level 15
‎November 6, 2020 12:52 PM
0 0 2751
‎November 6, 2020 12:52 PM

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"Important Notice for Windows 7 Users

Dear Valued TurboTax Customer, 

The 2021 tax filing season is approaching and we want you to know that we have updated our Windows system requirements for our desktop products. For tax year 2020, Windows 8 or higher is now required. 

At TurboTax, the security of our customers' data is a top priority. We work hard to safeguard your information, so you can file worry-free. 

We implemented this change after careful consideration of our customers and well as our development environments. The specific reason for this move is as follows: 


We have previously shared that Microsoft will no longer provide security updates or support for PCs running Windows 7 as of January 14, 2020, and as a resulr, our latest products will not work with Windows 7. 

1. By moving to Windows 8 and above, we can now support new features and enhancements requested by our customers. 

 

How do I know if my computer is on Windows 7? 
For instructions on how to find our what version of Windows your PC is running on, please visit our Windows 7 End of Support FAQ, here. 

If your computer is currently on Windows 7, we recommend that you take one of the following actions: 

 

  • Update your operating system
    For options on how to update your operating systems, please visit our Windows 7 End of Life Support FAQ, here. 

    OR 
  • Switch to TurboTax Online 
    You can easily transfer your 2019 TurboTax return into TurboTax Online, so you won't lose any information. Learn how to switch to TurboTax Online, here.

If you have additional questions about TurboTax and Windows 7, you can call us at 800-4INTUIT. 

Respectfully, 
Sarah Kim 
Vice President, TurboTax  " 

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