Password reset issues

[risraelm]

To whom it may concern,

I am having trouble login to my account. I have sent codes to my email address on file to reset my password. The Intuit system is redirecting me for double reification. I have given all of my personal information. I am military and live overseas so my address and phone number has changed. I tried using a US based phone number to verify my account and I am still getting flagged. I am not sure what else is their for me to do?

[AkinaLO · Accepted solution]

If you can't get to your email address or phone number with no access to your account, please update your info below. 

We'll process your request during our regular business hours (8 a.m. - 5 p.m. PST, Monday-Friday). 

If you submit after hours, we'll process the request the next morning. 

Account Recovery Request for your TurboTax Account 

Please contact TurboTax support if you need more help.

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