Is your Federal refund big enough to cover the fees plus the EXTRA 40 Refund Processing Service charge (45 in California)?
And any refund that is from line 28 or 30 will not be considered for the refund processing service ... so is your federal refund more than those 2 credits combined?
How to review your fees
How to contact Turbo Tax
https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-contact-turbotax/00/26991
What is the Turbo Tax phone number
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632
The first link I posted has several reasons.