Please review the following:
Please review the following:
I paid $40 plus tax, completed my return, but it won't open or print.
I paid $40 plus tax and it won't print or save in PDF.
No. As long as you haven't submitted payment, deducted the TurboTax fee from your refund, or registered, you can erase your return and start from scratch in TurboTax Online.
How do I clear and start over in TurboTax Online? - Community
I just completed my return and tried to print it and it won't print
If you are having printing issues, please follow the instructions below.
Make sure your return is saved in your TurboTax account and then sign out. Clear the cache and delete the cookies on your computer, open a new browser, sign back into your account and try entering the payment information again.
Many printing problems can be resolved by installing the latest version of Adobe Reader. Test that your printer is working by trying to print from another program, such as Microsoft Word.
Please click the TurboTax FAQ link, listed below, to learn more.
https://ttlc.intuit.com/community/printing/help/troubleshoot-printing-issues/00/27086
If you continue to have problems, please click on the Contact Us form https://support.turbotax.intuit.com/contact/. We’ll help you connect with the right expert for your specific problem.
Make sure your return is saved in your TurboTax account and then sign out. Clear the cache and delete the cookies on your computer, open a new browser, sign back into your account and try entering the payment information again.
Many printing problems can be resolved by installing the latest version of Adobe Reader. Test that your printer is working by trying to print from another program, such as Microsoft Word.
Please click the TurboTax FAQ link, listed below, to learn more.
https://ttlc.intuit.com/community/printing/help/troubleshoot-printing-issues/00/27086
If you continue to have problems, please click on the Contact Us form https://support.turbotax.intuit.com/contact/. We’ll help you connect with the right expert for your specific problem.
First please make sure your software if you have CD/Download, is up to date. Also, please make sure your Adobe Reader is up to date. This article will guide you through troubleshooting. Troubleshoot printing issues - Community
Also, reach out to Customer Support if you feel you need additional help.
Ok, but if it's not online, but from the CD, what can I do?
My printer works, I can create pdfs in all my other programs. As soon as I try to preview or print the returns, the program stops woring.
@Thehammers1 wrote:Ok, but if it's not online, but from the CD, what can I do?
My printer works, I can create pdfs in all my other programs. As soon as I try to preview or print the returns, the program stops woring.
Please also watch your other thread you started. I've asked someone to assist you there.
printer does not respond to tubotax print command. It prints anything else I choose tom print
@ 3124gracefieldrd
wrote:
printer does not respond to tubotax print command. It prints anything else I choose tom printWill not print print preview
Not much information to go on. I'll assume you are using desktop software. Is it the version for Mac or Windows?
Or if you're using Online TurboTax, then you'll need to explain more.
When I try to Print my return or Preview from TurboTax 2021 with version 12.3.1 of the MacOS on my iMac (2017), TurboTax shuts down instantaneously. When I try to Save to PDF no file is created. I had no problem doing this 6 weeks ago when I was still on Monterey 12.2.1. Also, I have no problem Printing or Saving when I used a different Mac running MacOS 12.1. And now I cannot reprint my 2020 return from TurboTax 2020 either. Six hours on the phone with TurboTax support, including two remove/reinstalls, and no resolution. I’m convinced there is a conflict between the current release version of Monterey and TurboTax.
@Peterkz wrote:When I try to Print my return or Preview from TurboTax 2021 with version 12.3.1 of the MacOS on my iMac (2017), TurboTax shuts down instantaneously. When I try to Save to PDF no file is created. I had no problem doing this 6 weeks ago when I was still on Monterey 12.2.1. Also, I have no problem Printing or Saving when I used a different Mac running MacOS 12.1. And now I cannot reprint my 2020 return from TurboTax 2020 either. Six hours on the phone with TurboTax support, including two remove/reinstalls, and no resolution. I’m convinced there is a conflict between the current release version of Monterey and TurboTax.
Sorry you're having trouble. I don't use a Mac, but I'll see if I can summon @macuser_22 to look at your situation later today and possibly offer a suggestion.
@mesquitebean wrote:
@Peterkz wrote:
When I try to Print my return or Preview from TurboTax 2021 with version 12.3.1 of the MacOS on my iMac (2017), TurboTax shuts down instantaneously. When I try to Save to PDF no file is created. I had no problem doing this 6 weeks ago when I was still on Monterey 12.2.1. Also, I have no problem Printing or Saving when I used a different Mac running MacOS 12.1. And now I cannot reprint my 2020 return from TurboTax 2020 either. Six hours on the phone with TurboTax support, including two remove/reinstalls, and no resolution. I’m convinced there is a conflict between the current release version of Monterey and TurboTax.
Sorry you're having trouble. I don't use a Mac, but I'll see if I can summon @macuser_22 to look at your situation later today and possibly offer a suggestion.
Not an issue that I have heard about before and I and not on Monterey.
I found a fix online. Turn off your router for a minimum of two minutes. Then reboot it. Once your system is back up everything with print. Amazing!
Please see this Turbo Tax FAQ if you are having printing issues.
Troubleshoot printing issues in TurboTax
@print my trturn