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New Member
posted Jun 3, 2019 1:05:14 PM

How can i change payment method after filing, the card used when i file got lost and received a replacement one?

0 24 25775
24 Replies
New Member
Jun 3, 2019 1:05:15 PM

What did you have to pay (IRS taxes due, State taxes due)? If you have to pay State taxes, what State do you live in?

New Member
Jun 3, 2019 1:05:16 PM

IRS taxes due

New Member
Jun 3, 2019 1:05:17 PM

Okay, see answer below.

New Member
Jun 3, 2019 1:05:19 PM

If you have already e-filed you can't change your payment method through TurboTax. However, you can call the IRS Payment Services at 1-888-353-4537 to inquire about your payment and request to change the payment method. You can also pay your Federal balance with your credit or debit card on their website.

Here's a link to the IRS website for more information about payments: https://www.irs.gov/payments

New Member
May 7, 2020 1:54:19 PM

Is there a penalty/fee or anything if your original payment method (the one listed on your tax return) is closed, even if you have already paid your tax liability on the IRS website in advance?

Employee Tax Expert
May 7, 2020 4:59:04 PM

It depends.

 

As long as you have paid your tax liability, you should not have any issues.

 

You can also refer to the following link for an updated status on your account.

View your IRS account

New Member
Jul 30, 2020 7:17:29 PM

I lost my account I want to change my payment method

New Member
Sep 20, 2020 9:18:37 AM

I closed my back account I used last year when u filed my taxes.  How do I update it? I have a new account and address?

Level 15
Sep 20, 2020 9:25:39 AM


@Jballi07 wrote:

I closed my back account I used last year when u filed my taxes.  How do I update it? I have a new account and address?


Once a tax return has been filed you cannot change the bank information for a direct deposit.  If the bank information is not correct the bank will reject the tax refund and send the refund back to the IRS.  The IRS will send the refund as a check in the mail to the address on the tax return.

 

If you have not filed your tax return, in the File section of the program on Step 2 you can change the bank routing and account information.

New Member
Jan 13, 2021 6:13:27 PM

How can i change my payment method on IRS file 

Expert Alumni
Jan 14, 2021 9:27:06 AM

After your tax return is filed, you cannot change the bank information for a direct deposit.  If the bank information is not correct the bank will send the refund back to the IRS.  The IRS will then issue a check and mail it to the address on the tax return.

 

You can try calling the IRS Payment Services at 1-888-353-4537 to inquire about your payment and request to change the payment method. 

New Member
Feb 10, 2021 11:33:21 PM

The bank account I use as my payment method is closed I want to change it 

Intuit Alumni
Feb 11, 2021 8:39:38 AM

Please refer to the following article below to change your refund method. Please note, if you already filed, you cannot change your refund method. The IRS will issue a paper check mailed to your address on file.

How do I change my refund method? - TurboTax

 

 

 

New Member
Oct 1, 2021 7:55:10 PM

How do I change my payment has been closed and I moved [removed address]

 

Level 15
Oct 1, 2021 8:27:26 PM

@SQ4678 This is a public web site that can be seen by anyone—including scammers and would-be identity thieves who would love to contact you and pretend to be from TurboTax.  Please remove the personal information you posted here ASAP by returning to your post and clicking the three little blue dots on the upper right to edit your post.

 

You have a problem----you need to change your address with the IRS.   When your refund goes to a closed account it will be sent back to the IRS and then the IRS will mail a check to the address on your tax return.

 

CHANGE OF ADDRESS 

https://www.irs.gov/faqs/irs-procedures/address-changes/address-changes

 

 

You cannot  change banking information while your return is in pending, nor can you change it after the return is accepted.

 

If you e-filed:

Banking information for direct deposit is wrong

If you entered incorrect banking information for your refund, you can change it if your return is rejected.  If it is accepted, however, it is too late to change it.  The bank will reject the refund and send it back to the IRS.  Then the IRS will issue a paper check and mail it to the address you put on your tax return.  Expect a delay of at least a couple of weeks to receive your refund.

Here is what the IRS says about entering incorrect banking information

https://www.irs.gov/help-resources/tools-faqs/faqs-for-individuals/frequently-asked-tax-questions-answers/irs-procedures/refund-inquiries/refund-inquiries-18

New Member
Oct 9, 2021 9:36:57 AM

How can I change my banking info with the IRS?

Level 15
Oct 9, 2021 10:35:59 AM


@Pbagala wrote:

How can I change my banking info with the IRS?


Once the tax return has been filed the bank information cannot be changed. 

If you have a tax refund the bank for the direct deposit will reject the deposit and return the refund to the IRS.  The IRS will send the refund as a check in the mail to the address on the tax return.

If you have taxes owed and paid the taxes by direct debit then go to this IRS website for information on paying the taxes owed if your bank account has changed for the direct debit - https://www.irs.gov/payments/pay-taxes-by-electronic-funds-withdrawal

 

  • Once your return is accepted, information pertaining to your payment, such as account information, payment date, or amount, cannot be changed. If changes are needed, the only option is to cancel the payment and choose another payment method.
  • Call IRS e-file Payment Services 24/7 at 1-888-353-4537 to inquire about or cancel your payment, but please wait 7 to 10 days after your return was accepted before calling.
  • Cancellation requests must be received no later than 11:59 p.m. ET two business days prior to the scheduled payment date.

Use the IRS payment website to pay the taxes owed - https://www.irs.gov/payments

New Member
Mar 24, 2022 12:02:50 PM

How can i change my payments method from

A check to direct deposit

Level 15
Mar 24, 2022 12:05:06 PM


@Anthonyejoseph7589 wrote:

How can i change my payments method from

A check to direct deposit


If you have already filed the federal tax return, read the answer directly above your post.

Returning Member
Apr 18, 2022 9:43:12 AM

Can I change the payment method from "tax return" to "credit card'? I didn't know that if you choose the first option they charge you extra $40. 
Any tip?

Intuit Alumni
Apr 18, 2022 10:09:21 AM

Please see the below TurboTax Help Article for assistance with removing Pay with Refund. 

How do I remove Pay With My Refund fees in TurboTax Online and change my payment method?

@MMQ

Returning Member
Apr 18, 2022 10:50:23 AM

Hi Michelle,

Thank you for the link. Before commenting I did some research and know about the simple way to change the payment method. However, there should be some other way for the different situation like "once your tax return is accepted". TurboTax charges already a lot! And I don't understand what I'm paying for if I don't receive any service while I'm trying to resolve this issue?! Once I receive my tax return and I'll be charged with all the fees, why do I need TurboTax afterwards?! 

Returning Member
Nov 12, 2022 3:37:46 AM

I'm checking on my return status 

Level 15
Nov 12, 2022 5:37:13 AM

@sha130

First, check your e-file status to see if your return was accepted: 

https://turbotax.intuit.com/tax-tools/efile-status-lookup/

 

Once your federal return has been accepted by the IRS, only the IRS has any control.  TurboTax does not receive any updates from the IRS. Your ONLY source of information about your refund now is the IRS.

 

You need your filing status, your Social Security number and the exact amount  (line 35a of your 2021 Form 1040) of your federal refund to track your Federal refund:   

https://www.irs.gov/refunds

To track your state refund:    

https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

 

https://ttlc.intuit.com/questions/1901548-why-do-some-refunds-take-longer-than-others

If you chose to have your TurboTax fees deducted from your federal refund, that will take some extra time, while the third party bank handles the refund processing.

https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions

https://ttlc.intuit.com/questions/2840013-does-accepted-mean-my-refund-is-approved

https://ttlc.intuit.com/questions/2724106-my-return-is-accepted-but-still-not-approved-is-there-a-problem-should-i-be-worried

 

 

OR——if you filed by mail, expect a long wait.   It is taking the very backlogged IRS six to nine months to process mailed returns.   Until a human opens your envelope and enters the data into the system, nothing will even show up on the refund site, so you will have to be very patient.