Please contact Green Dot at the number located at the bottom of the link below. Select Can I get my money off of the Turbo Visa Debit Card to contact a specialist who will be able to assist you.

Contact for assistance with Turbo Visa Debit Card

If calling, please be patient. It might take a number of attempts to get through.

@Granny16

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"

Aundre 19

Level 2

I never got my tax refund at all but I got my state what's going on

toyin6991

Level 2

You can activate Turbo prepaid card by visiting visit www.turboprepaidcard.com/activate to activate your Turbotax prepaid card directly. Hope that works.

KathreenW

Level 2

How do I know it's activated

Critter-3

Level 15

Getting to Know the Turbo Visa Debit Card

edward18

Level 2

how to activate card online

DoninGA

Level 15

@edward18 wrote:

how to activate card online

If you have any questions or need assistance with your Turbo Visa Debit Card, visit TurboDebitCard.com or call toll-free at (888) 285-4169.

The Turbo® Visa® Debit Card is provided by Green Dot Corporation and is issued by Green Dot Bank pursuant to a license from Visa U.S.A Inc. Green Dot Corporation is a member service provider for Green Dot Bank, Member FDIC. Visa is a registered trademark of Visa International Service Association. Green Dot is a registered trademark of Green Dot Corporation. Intuit and Turbo are trademarks and/or service marks of Intuit Inc.

Critter-3

Level 15

The card came with instructions ... you can set up the account online or on your phone app...

For help with your pre-paid Visa card:

Call (888) 285-4169

There is a “Help” link in the top corner of the web site for the card:

https://www.turboprepaidcard.intuit.com/

The Turbo® Visa® Debit Card is provided by Green Dot Corporation and is issued by Green Dot Bank pursuant to a license from Visa U.S.A Inc. Green Dot Corporation is a member service provider for Green Dot Bank, Member FDIC. Visa is a registered trademark of Visa International Service Association. Green Dot Bank operates under the following registered trade names: GoBank, Green Dot Bank and Bonneville Bank. All of these registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage. Green Dot is a registered trademark of Green Dot Corporation.