All Past Years Tax Returns are missing

Forum|Forum|4 months ago
March 12, 2026
9 replies
167 views

I have downloaded the desktop version of Turbo Tax Home and business 2025 and when I went to start my tax return and transfer 2024 it wasn't there. I have looked everywhere that I can think that it should be, and I can't find any of the returns that I did for 2024. I have been using Turbo Tax for years and have never had this happen. How do I find the 2024 tax returns? I looked in Adobe Acrobat, documents, once drive and there is only two of the returns that I did for 2024. I have checked the recycle bin and trash. The actual name of the return will show up if you right click on the Turbo Tax 2024 but if you click on it nothing happens. The returns are also missing for all the other years that I have done all the way back to 2018. I have contacted Turbo Tax Customer Service, I have updated my Microsoft and Turbo Tax. I have deleted the Turbo Tax and reinstalled. I really need to find these files. I do have copies of them but need the software to work because all my previous years deprecation is on it. Any help would be appreciated.

TurboTax Home & Biz Windows

Bsch4477

Level 15

Any return created on your desktop computer is on your computer generally in a folder called Documents /Turbotax. There are no returns that you can see on the TurboTax site.

user17694464374Author

Level 2

Mine are not there my sons are but mine is missing.

SharonD007

Level 14

To find your tax data files that were saved on your computer, refer to the TurboTax articles:

How do I find my tax data file (.tax file) on my Windows computer?

How do I find my tax data file (.tax file) in Mac?

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user17694464374Author

Level 2

Mine is not there it shows up in the window.

CatinaT1

Level 15

Please refer to this help article for guidance on locating your .tax2024 tax file. If you are using TurboTax Desktop, it will be saved on your computer drive.

If you used the online version:

To access your tax returns (current or prior year) you will sign into the TurboTax website with the user ID you used to create the account - https://myturbotax.intuit.com/

Scroll down to the bottom of the screen and on the section Your tax returns & documents click on Show. Click on the Year and Click on Download/print return (PDF)

As an alternative for current year return, when you sign onto your online account and land on the Tax Home web page, scroll down and click on Add a State (You will not really be adding a state).

This will take you back in to the 2025 online tax return.

Click on Tax Tools on the left side of the online program screen. Find the Print Center and choose the year you want to print. If you want your full return including worksheets, choose the option Include government and TurboTax worksheets.

In TurboTax Online, follow these steps to print/view your return and all of the informational worksheets after you have filed:

Sign in to TurboTax
Scroll down to Your Tax Returns & Documents
Select 2024 and then Add a State (You aren't actually adding a State but this gets you back into the Print Center)
From the left panel Select Tax Tools, scroll down a little and select Print Center
Select Print, save or preview this year's return
Select the 2024 Federal and/or State return box
Choose to Include TurboTax and government worksheets
Select View or Print Forms

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ddunlap

Level 3

Happened to me this year. 2024 Returns are missing and most of the older return too. Never had this problem before. Have been using Turbo Tax for years. I now believe this is a critical problem with Turbo Tax!!!!!!!!!!!!!!!!!!!!!!!