All - I just figured out a solution to my problem. It turns out, it wasn't Windows 10 or Turbotax that was the problem. To fix it, I opened Event Viewer (Windows Logo - Typed "event viewer" without the quotes). Open the Windows Logs and select Application. You will find a bunch of events there. I opened TurboTax and repeated the steps to the crash. Go back to Event Viewer, and on the right-hand side of the screen, you will see an option to filter the events (in my case, I had over 49,000 events). Select the option to Filter Current Log and select Errors only. Look for an Application Error right around the time that you replicated the error. Select that with a single mouse-click. In the General tab, underneath the list of events, you will see details of the crash. Again, in my case, I had the following (red text to highlight: Faulting application name: TurboTax.exe, version: 2018.31.20.242, time stamp: 0x5c7d3ef4 Faulting module name: SDHook32.dll, version: 188.8.131.52, time stamp: 0x557e9f6a . . . Faulting application path: C:\Program Files (x86)\TurboTax\Premier 2018\32bit\TurboTax.exe Faulting module path: D:\Program Files (x86)\Spybot - Search & Destroy 2\SDHook32.dll Report Id: 8bf48897-d721-4cef-841c-967e6db40e60 Performing a quick Google search allowed me to identify that SDHook32.dll is the culprit of a number of problems with similar software programs. In this case, SDHook32 is the Live Protection element of SpyBot Search & Destroy. Since I have multi-layered AV protection, I was able to just disable the Live Protection element. Note: On SpyBot's page, there are some instructions on how to whitelist applications to prevent this from occurring. I just chose the easiest option. I rebooted my PC, and now TurboTax works fine. P.S. Before any of you ask, no I do not work for TurboTax, Microsoft, or Spybot. I was just a frustrated user.
... View more