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New Member
posted Mar 25, 2021 7:15:34 AM

Will Intuit's internet transmission problems be fixed soon? Trying to efile since 3/21 and always get an error code 2.

We are experiencing Internet transmission problems. Your transmission didn't go through. Intuit's Electronic Filing Center did not receive your return(s). Error: 2

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13 Replies
Intuit Alumni
Mar 25, 2021 11:03:04 AM

Please see this TurboTax FAQ for tips when you receive an Error Code 2 when transmitting your tax return: Error Code 2 - Internet connection issue

Returning Member
Apr 10, 2021 7:38:26 AM

I have been trying to transmit my return for the last 2 days.  it keeps giving me the error code 2.  The firewall and popup blocker are shut off.  I took the payment ok but will not transmit the return.

Intuit Alumni
Apr 10, 2021 9:32:05 AM

Please see the Help Article here for further troubleshooting:  Error Code 2 - Internet connection issue

Returning Member
Apr 11, 2021 7:47:26 AM

you and this forum was absolutely no help, but we got it figured out on our own.  Thanks for nothing.

New Member
Apr 12, 2021 10:41:35 PM

Like MP54, I've checked into and implemented all of the suggestions related to transmission Error 2.

 

Sadly, I haven't had any success over the past two days, even after multiple re-tries, multiple Win 10 updates, disabling firewalls and anti-virus programs, and even clearing browser caches and cookies - even though I'm using the CD version.  Based on my results -- still stuck with Error:  2 -- I'm finding the forum to be of limited help as well.

 

Any suggestions at this point (especially after collecting my state filing fee) would certainly be welcome.  If I can't successfully e-file I'll certainly be an unhappy customer :-(.

Intuit Alumni
Apr 13, 2021 9:27:34 AM

Did you do a manual update of the TurboTax software?

 

Please follow the instructions in this TurboTax FAQ to contact customer support if you need further assistance:  What is the TurboTax phone number?

@PRC56

New Member
Jan 26, 2022 7:05:49 AM

I have been trying to submit my efile taxes for two days and get Transmission problems. I tried on two different devices, my cellphone and laptop.  Turbetax took their fee with no problem.

Intuit Alumni
Jan 26, 2022 7:25:22 AM

Have you completed the troubleshooting steps here @Janniren? If so, please click here to contact customer care for further assistance.

Level 1
Apr 12, 2022 6:28:59 PM

I had this problem also, and I tried all of the firewall suggestions, still wouldn't transmit. Here's how I got it to work:

1) I lowered the firewall as suggested in other posts.

2) Instead of trying to efile the federal and states at the same time, I efiled each return individually. So I started with federal and then each state. Each of those returns individually went through on the first try without a hitch.

I hope this will help someone.

Intuit Alumni
Apr 13, 2022 7:27:42 AM

Thank you for providing the tips that worked for you for Error Code 2 @Goldribbon. In addition, I  am also including some troubleshooting steps below as it relates to transmission problems in general.

 

Transmission trouble

 

Transmission server issue

 

 

 

 

Level 1
Apr 20, 2022 2:37:40 PM

It worked for me, too, even without changing my security setting.  I transmitted Fed first, then state.  It took a while for Fed, but went through.  Thanks @Goldribbon 

New Member
Feb 24, 2023 7:41:07 AM

How did you solve this?  I contacted Turbotax/Intuit and they couldn't figure it out.

JL

Intuit Alumni
Feb 24, 2023 8:57:03 AM

We've found that for some users this issue stems from the security settings and/or internet settings on their computer.  Please try both solutions posted by users on this thread here and here.

 

@jslamp1