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Returning Member
posted Apr 15, 2022 4:25:09 PM

Why does my return keep getting rejected after filling out form 8862?

I have downloaded my returns and it shows that form 8862 is there but I keep getting rejected. I have filled out the form 10 times and resubmitted. It won't even let me clear and start over since I already paid $176

0 6 1392
6 Replies
Level 15
Apr 15, 2022 4:36:26 PM

what is the error message/code?

Returning Member
Apr 15, 2022 5:08:55 PM

IND -165- 02 

Returning Member
Apr 15, 2022 5:11:23 PM

And then it says form 8862 must be present

Level 15
Apr 15, 2022 5:13:59 PM

@lisa0717 wrote:

IND -165- 02 

The IRS database indicates the taxpayer must file Form 8862 to claim Child Tax Credit or Other Dependent Credit or Additional Child Tax Credit after dis-allowance.

 

See this TurboTax support FAQ for the Form 8862 - https://ttlc.intuit.com/community/forms/help/how-do-i-enter-form-8862/00/25803

Returning Member
Apr 15, 2022 5:16:52 PM

I have filled out form 8862 and it shows that it's attached to my tax forms. It's still telling me I need to fill out the form

Level 15
Apr 15, 2022 5:39:42 PM

@lisa0717 wrote:

I have filled out form 8862 and it shows that it's attached to my tax forms. It's still telling me I need to fill out the form

Then you will have to print and mail your tax return.

See this - https://ttlc.intuit.com/community/printing/help/how-do-i-print-and-mail-my-return-in-turbotax-online/00/26258