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New Member
posted Mar 14, 2024 1:45:28 PM

Why am I not receiving texts or phone calls? I have checked to make sure the phone number is correct. I have to sign in order to complete my tax return with my number

Phone number is correct in the account. Able to sign in. Can not receive texts or calls from turbotax

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1 Replies
Expert Alumni
Mar 14, 2024 1:57:41 PM

Are you talking about to get a verification code?  Here are two FAQs to help: What if I'm having trouble with my filing verification code? and How do I get a verification code if the email address is wrong?

If not, call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service