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Returning Member
posted Jan 18, 2025 4:06:41 AM

Where is the download link for the 2023 Turbo Tax Return

Hi there,

 

I have an already purchased TurboTax 2023. However, the download link InstallTurboTax.com no longer has the 2023 Turbo Tax in there, is there another place to download? Thanks!

0 35 38394
24 Replies
Level 15
Jan 18, 2025 4:54:26 AM
Returning Member
Jan 18, 2025 5:03:10 AM

Unfortunately, It says no data. I purchased the Brandnew Turbo tax 2023 CD with download from a vender. Thanks!

Level 15
Jan 18, 2025 5:08:20 AM


@gz0xg499 wrote:

Unfortunately, It says no data. I purchased the Brandnew Turbo tax 2023 CD with download from a vender. Thanks!


You will have to contact TurboTax support for assistance with this problem. 

Support is open from 5am to 9pm Pacific time daily


See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number/L0Od33nMQ_US_en_US?uid=lfgviwbm


Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

Returning Member
Jan 18, 2025 5:22:07 AM

Just an update, I used a really old laptop which fortunately has a CD drive and installed Turbo Tax there. Since I logged into my Turbo Tax Account during the installation, now it did show a product there. However, there is no download link. My feeling is, at this point of time, since 2023 Turbo Tax is no longer at the download link it was supposed to be at, none of those purchased 2023 Turbo Tax would be able to download. The only way to make the package installable is you have a CD drive, and you do installation through a CD.  

Level 15
Jan 18, 2025 5:28:34 AM

Since you can install the software with the CD, all you need is the license code for the 2023 software.  Once the license code has been entered then the program will go online and download the latest release for the 2023 software and you should be good to go.

New Member
Feb 3, 2025 12:17:28 PM

The 2023 Turbotax File mentions there is a anag .To go back and  correct.  But it will not let me go back to correct..    I have been in this situation for months.  I  but everyone i have spoken with are TraineesI and keep transferring me and never help.

New Member
Feb 3, 2025 12:36:49 PM

The down load is on my computer. I was workin on my 2023  Turbotax for months but cannot do more to complete because it mentions the file is in a snag to go back to    but it will not let me go back..Ihave bee doing Turbotax for 50 years and these last two years have been a problem.  When I ask for help to continue, I always get a Trainnee who does not know what to do and transfers me to another Trainee with same problem.

New Member
Feb 3, 2025 12:43:56 PM

How can I speak to someone by phone.  I am 88 years of age and do not have much IT knowledge.

New Member
Feb 4, 2025 3:51:01 PM

The MAWMAWREID6 is a new username.  I would like to change my login so I know what it is.  Originally my old email [email address removed]. OR:  new email [email address removed].  

Expert Alumni
Feb 5, 2025 9:12:45 AM

Please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service 

 

@6776grabowskiweb 

Expert Alumni
Feb 5, 2025 9:13:21 AM

If you need help accessing your account, see this FAQ:  Access your TurboTax Account

 

@MAWMAWREID6 

New Member
Feb 6, 2025 10:01:26 AM

I can't get into my documents for 2023.  Please help I need to get my taxes done,

New Member
Feb 6, 2025 10:17:22 AM

please help me get to my 2023 taxes that Turbo tax helped me with last year and it was paid through Turbo Tax.  I need a copy of the documents for my file and for our son.  ASAP

Expert Alumni
Feb 6, 2025 10:20:17 AM

To access your tax returns (current or prior year) you will sign into the TurboTax website with the user ID you used to create the account - https://myturbotax.intuit.com/

 

Scroll down to the bottom of the screen and on the section Your tax returns & documents click on Show.  Click on the Year and Click on Download/print return (PDF)

 

As an alternative for current year return, when you sign onto your online account and land on the Tax Home web page, scroll down and click on Add a State (You will not really be adding a state). 

 

This will take you back in to the 2024 online tax return.

 

Click on Tax Tools on the left side of the online program screen.  Find the Print Center and choose the year you want to print.  If you want your full return including worksheets, choose the option Include government and TurboTax worksheets.

New Member
Feb 6, 2025 11:08:02 AM

 I need my 2023 federal and State returns

New Member
Feb 6, 2025 11:10:37 AM

i need my feral and state re turns

Level 15
Feb 6, 2025 6:19:36 PM

@rod791 

Did you e-file your tax return and was it accepted?
Only the IRS and your State control when and if a Federal or State tax refund is Approved and Issued.

 

You complete your tax return by finishing all 3 Steps in the File section. In Step 3, to e-file your tax return, you must click on the large button labeled "

Transmit my returns now

".

 

After completing the File section and e-filing your tax return you will receive two emails from TurboTax. The first email when your tax return was transmitted and the second email when the tax return has either been accepted or rejected.

 

Note - Once a tax return has been Accepted by the IRS or a State, TurboTax receives no further information concerning the tax return or the status of any tax refund.  Only the taxpayer listed on the tax return can obtain the status of a tax refund or a tax return.

 

To check the status of an e-filed return, open up your desktop product or log into your TurboTax Online Account. You can find your status within the TurboTax product.
If accepted by the IRS use the federal tax refund website to check the refund status - https://www.irs.gov/refunds

If accepted by the state use this TurboTax support FAQ to check the state tax refund status - https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

 

After the tax return has been Accepted by the IRS (meaning only that they received the return) it will be in the Processing mode until the tax refund has been Approved and then an Issue Date will be available on the IRS website.
See this IRS website for federal tax refund FAQ's - https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions

New Member
Feb 13, 2025 6:00:31 PM

I have the DVD for turbotax Premier that I bought for my 2023 taxes.  the license code is BY7Z-BRQY-BDQV-9SDY.  My hard drive died after completing my 2023 taxes and submitter them.  I only have copies of the submitted forms but not in PDF form.  I would like to reinstall the turbo tax 2023 in the hopes that I will be able to read the 2023 data if necessary to complete my 2024 taxes using my recently purchased TurboTax Premier 2024.  I have not yet installed the Turbo Tax for 2024.

Level 15
Feb 14, 2025 3:53:31 AM


@gmR1211_cb64 wrote:

I have the DVD for turbotax Premier that I bought for my 2023 taxes.  the license code is BY7Z-BRQY-BDQV-9SDY.  My hard drive died after completing my 2023 taxes and submitter them.  I only have copies of the submitted forms but not in PDF form.  I would like to reinstall the turbo tax 2023 in the hopes that I will be able to read the 2023 data if necessary to complete my 2024 taxes using my recently purchased TurboTax Premier 2024.  I have not yet installed the Turbo Tax for 2024.


Sign onto your download account using this TurboTax website - https://accounts.intuit.com/app/account-manager/productsBilling/turbotax?piuInFlyout=true&openBlueDot=true&accountSwitcherInFlyout=true&rgn=US&prgn=US&account-scheme=ind

New Member
Feb 19, 2025 5:37:13 PM

where can I download my 2023 tax return?

Level 15
Feb 20, 2025 6:43:29 AM


@226616801 wrote:

where can I download my 2023 tax return?


To access your prior year online tax returns sign onto the TurboTax website with the User ID you used to create the account - https://myturbotax.intuit.com/

 

Start the 2024 online tax return by entering some personal information then click on Tax Home on the left side of the screen.

 

On the Tax Home webpage -

Scroll down to the section Your tax returns & documents.  Click on the Year and Click on Download/print return (PDF)

 

If you used the desktop CD/Download editions installed on your computer, the only copy of your tax data file and any PDF's will be on the computer where the return was created.  TurboTax does not store online any returns completed using the desktop editions.

 

Or go to this IRS website for free federal tax return transcripts - https://www.irs.gov/individuals/get-transcript

For a fee of $30 you can get a complete federal tax return from the IRS by completing Form 4506 - http://www.irs.gov/pub/irs-pdf/f4506.pdf

New Member
Feb 27, 2025 11:46:43 AM

I need to email my 2023 tax returns to someone.  where can I get and mailable copy?

 

Expert Alumni
Feb 27, 2025 12:48:10 PM

If you used TurboTax Online for 2023, here's How to Access a Prior Year Return. Save a copy of the PDF file on your computer. 

 

@LordActon 

 

New Member
Mar 5, 2025 4:33:41 PM

Download link for 2023