I have tried to go to the coinbase website and the ONLY place to download it is in the reports page but the report it downloads doesn't seem to have headers.
Please retry the download and see if it will help. If not, please contact Coinbase to see if they have a solution.
Here are two articles with instructions for downloading from Coinbase.
How do I get a CSV file from Coinbase?
TurboTax Makes it Easier for Coinbase Customers to Report Their Cryptocurrency Transactions
I've contacted Coinbase, but have not gotten a response. If Coinbase is a Turbotax partner, I'm not sure i understand the need for the back and forth. It appears the issue is with the way that TurboTax is interpreting the file -- is there a different avenue of support to have someone @ TurboTax examine the file to determine why the error?
Use this article to contact TurboTax support to receive assistance with the error over the phone.
Hi @AkinaLO,
I've been reading all over these forums (and other forums online), and it looks to me like there is an issue on TurboTax's side, WRT reading the csv files from Coinbase.
Is there someone at turbotax that can verify that the current version of TurboTax can read/import the current version of csv transaction log from Coinbase?
Is there documentation that you can share that specifies the format requirements from the Coinbase CSV?
@joshjryan TurboTax support will be able to assist you further with this issue over the phone.
Please follow the instructions in the article below to contact TurboTax Support.
What is the TurboTax phone number?
Here are two articles that will help you with the CSV file.
How do I get a CSV file from Coinbase?
TurboTax Makes it Easier for Coinbase Customers to Report Their Cryptocurrency Transactions
Thanks @AkinaLO, I'll call support the next time I'm in there.
Just so I know: Has someone from TurboTax validated the content of those two articles for this tax year? From what I understand from these forums (and other online forums), those two articles are just wrong, or no longer applicable. It might be worth having someone review them, and update them (or take them down).
@joshjryan @iamfoodman @AkinaLO
In case you guys are not following the other longer thread for this... Looks like Intuit just yanked the rug out from underneath us.
TurboTax still hasn't fixed this bug. I've spoken to them and their solution is to talk to a Tax Specialist at a cost of more money. That's unacceptable.
Please see my response to your post on another thread here.