How can I see my TurboTax fees?
If your TurboTax fees are higher than expected, you can reduce them by removing add-ons (BEFORE you e-file) :
No one in the user forum can resolve a billing issue. If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help. Do not use the word “refund.”
https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number..
No this company false advertisement, and steal your money. I was told, even though I did not use the service which was a live agent. I still have to pay for it. This company been sued in the past for this same reason, taking people money, and I will be suing them as well. This is ridiculous