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Returning Member
posted Feb 6, 2020 4:35:46 PM

TurboTax Home and Business links are broken

When a TurboTax update is completed, there is a link that says something like "show details".  If I click on it, I get a web page that says:

 

TurboTax Support has moved

Click here to go the new TurboTax Support

 

The resulting URL shows "Articles\" and then an article number, but it's not at all obvious how to find the article in the new website.

 

Clicking on the "? Help Center" link in the upper-left corner of the TurboTax app gets more or less the same web page result.

 

That link URL is:

 

https://ttlc.intuit.com/questions/in-product/desktop-pon/?tmsrc=qs&pf=w&type=32&loc=NoCurrentTopic

 

Sorry, I didn't save the link URL from the "show details" update link.

 

Anyway, it looks like the website changed, but the software didn't change to match.  This seems like it should be an almost trivial fix.

 

 

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1 Replies
Intuit Alumni
Feb 7, 2020 7:57:10 PM

Please see the FAQ below for more information:

https://ttlc.intuit.com/questions/1901192-manually-update-turbotax-for-windows-software-basic-deluxe-premier-home-business

Please see the Customer Support phone number below for further assistance:

https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

If you would like to reach out through our website, please see the TurboTax FAQ below for contact information: https://support.turbotax.intuit.com/contact/