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New Member
posted Feb 2, 2024 6:45:56 PM

TurboTax 2023 Deluxe Mac desktop won't launch

I bought the download for TurboTax 2023 Deluxe 2023 last week and just got around to downloading it. I installed it as usual and it won't start. The program icon bounces a few times in the dock then stops, and, when I click it in the dock, it does nothing. I haven't gotten any error messages, it just doesn't launch. I have to force quit it to be able to try to launch it again. I've tried right-click Open as well and that hasn't yielded any different results. I've uninstalled and reinstalled it a few times. I'm running Monterey which supposedly meets the minimum requirements. Any insights?

0 4 1010
4 Replies
Expert Alumni
Feb 5, 2024 8:55:16 AM
New Member
Feb 5, 2024 11:06:55 AM

Yeah, I found those posts on my own previously. I've tried all those steps and that didn't fix anything.

Expert Alumni
Feb 5, 2024 12:36:24 PM

Please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service 

New Member
Mar 28, 2025 3:42:30 PM

Its not everything you call Turbo Tax for . When it comes to MAC , mac has alot of Security. You have to contact them first and see if your Mac computer is up to date or compatible for the software