@bobbyd11 wrote:
I lost my turbo visa prepaid card today.It has 360.00 on it and don’t know what to do.
This is mainly a user community forum. For help with the Turbo Visa Debit Card, you'll need to contact the folks at the Card's customer service, which is separate from TurboTax. However, I can mention a couple of ways to report your card as lost and get a new one issued.
If you established a Turbo Card online account, see this about reporting a lost card in your online Turbo Card account and getting a new card.
https://turbodebitcard.intuit.com/help-faq-s#howtoreportlost
Otherwise, here's the contact information for the Card's customer service,
https://turbodebitcard.intuit.com/contact-us
Once you reach their automated system, it will ask for your 16-digit card number (if you know it.) If you don't, it will ask for SSN. But don't enter it yet. Keep listening. One of the options will be "to report a card as lost, stolen, or never received." If that's your issue, you can choose that.
Then at next menu listen for "to report as lost" if that's your issue, and choose that. Then follow the prompts.
