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Level 2
posted Feb 16, 2020 10:52:45 AM

Return being rejected because of AGI, but I filed 1040X

I've had my 2019 return be rejected twice now claiming the AGI is incorrect. I filed a 1040X last year and I have verified several times that my AGI is correct. I checked the IRS site to verify they confirmed my changes in my 1040X for 2018.

 

However, I'm wondering if the issue (that I still have to call the IRS about, but it's currently the weekend/about to be a holiday...) is that I never got my amended refund after it was completed last year and I believe that's supposed to be taxable if interest on the refund was accrued (which I assume some has since it's been a year and I haven't gotten my full return).

 

Is this the likely issue or am I missing something here?

1 16 7107
1 Best answer
Expert Alumni
Feb 16, 2020 3:54:18 PM

The IRS uses your prior year AGI to combat fraud. 

 

You can find your 2018 Adjusted Gross Income (AGI) by:

 

  • Looking at line 7 on page 2 of your 2018 Form 1040; or
  • You can request a transcript of your 2018 tax return from the IRS to ensure you have the right number. You can request your transcript online at the following link: Get Transcript 

Check these items as well to ensure you have the correct number.  If you:

  • Filed late last year after mid-November or your return was processed after that time—try entering 0.
  • Amended your return last year—make sure you’re using the AGI from your original return, not the amended one. (If you only have a 1040X form, it’s on line 1, column A).
  • Rounded your AGI to the nearest dollar—be sure to round up when it’s 50 cents or more and down when it’s 49 cents or less.
  • Filed with your spouse last year—you and your spouse have the same 2018 AGI. (Don’t split the AGI amount or enter 0 for one of you).

 

Time-saving Tip: If what you entered is correct and you continue to get a reject, you won't be able to e-file. There's probably a data mismatch at the government, or some other situation beyond your control that prevents your return from being e-filed. In this case, your only option would be to print and mail in your return.

 

This article will give you instruction on how to print and mail your return.

16 Replies
Level 15
Feb 16, 2020 10:59:39 AM

You need to use the AGI from the original wrong 1040.

 

You need your 2018 AGI to efile 2019. The AGI is on 2018 1040 line 7.
https://ttlc.intuit.com/community/agi/help/how-do-i-find-last-year-s-agi/01/25947

Level 2
Feb 16, 2020 11:03:30 AM

So it's asking for my AGI from 2018, would that count if the only 1040 I filed was for my wife and I filed her separately before realizing my mistake and filing us both joint (hence the amended return)? It's complaining about me, but the only form my name shows up on for 2018 is the 1040X

Level 15
Feb 16, 2020 11:07:23 AM

Then if you didn't file your own 1040 return (not the 1040X) your AGI is 0.

Level 2
Feb 16, 2020 3:15:16 PM

I just attempted submitting with my AGI as 0 (because I didn't file a 1040 last year, only the 1040X) and the return was still rejected for the same reason. I'm at a loss for what to do here...

Expert Alumni
Feb 16, 2020 3:54:18 PM

The IRS uses your prior year AGI to combat fraud. 

 

You can find your 2018 Adjusted Gross Income (AGI) by:

 

  • Looking at line 7 on page 2 of your 2018 Form 1040; or
  • You can request a transcript of your 2018 tax return from the IRS to ensure you have the right number. You can request your transcript online at the following link: Get Transcript 

Check these items as well to ensure you have the correct number.  If you:

  • Filed late last year after mid-November or your return was processed after that time—try entering 0.
  • Amended your return last year—make sure you’re using the AGI from your original return, not the amended one. (If you only have a 1040X form, it’s on line 1, column A).
  • Rounded your AGI to the nearest dollar—be sure to round up when it’s 50 cents or more and down when it’s 49 cents or less.
  • Filed with your spouse last year—you and your spouse have the same 2018 AGI. (Don’t split the AGI amount or enter 0 for one of you).

 

Time-saving Tip: If what you entered is correct and you continue to get a reject, you won't be able to e-file. There's probably a data mismatch at the government, or some other situation beyond your control that prevents your return from being e-filed. In this case, your only option would be to print and mail in your return.

 

This article will give you instruction on how to print and mail your return.

Level 1
Feb 25, 2020 8:04:34 AM

this is a chronic problem with turbo tax.  I have e filed 4 times and checked with the IRS each time my numbers are correct but it keeps getting rejected.  the state taxes never filed because the federal taxes were rejected.  I have spent hours trying to resolve this one issue.  there seems to be no way around it apparently it is a defect in the program.

Expert Alumni
Feb 25, 2020 8:14:38 AM

I recommend using the instructions here as given above to print and mail your returns. 

Level 4
Feb 25, 2020 2:57:24 PM

TurboTax, HRBlock, and probably others are apparently not transmitting spouse info properly, resulting in rejection by the IRS.
After 4 rejectioons, I submitted the same info using another tax program, and my return was accepted right away.

New Member
Jul 5, 2020 4:49:56 PM

I called the IRS and they said that it is your software that is rejecting the filing, not the IRS.  I've paid for the e-filing and it seems as if I should receive a refund since it would seem as if I won't be able to file my taxes electronically.  What a ripoff.  Like one poster mentioned, they used another software, and their filing was accepted.  When will you fix the errors?

Expert Alumni
Jul 5, 2020 5:01:42 PM

We don't charge an e-filing fee in TurboTax Online.

 

When you pay for TurboTax Online, you're charged a tax preparation service fee. The prep fee is charged whether you e-file or print your return.

 

If your tax return is rejected, you can either fix the rejection and try e-filing again or file a paper return instead.

 

Related Information:

 

@ricebarry

New Member
Jul 5, 2020 5:19:46 PM

I've "fixed" my return every time, only for it to fail.  No response to the IRS's claim that it is your software preventing the e-filing and not the IRS itself?

Expert Alumni
Jul 5, 2020 5:54:07 PM

If the return was rejected again, the error has not been fixed.    The IRS has total control over accepting or rejecting of tax returns.    There is a limit to the number of times a tax return can be rejected before it will be locked.   If you can not get your tax return electronically filed, I recommend using the instructions here as given above to print and mail your returns.  

Returning Member
Mar 4, 2021 11:19:27 PM

which other ta platform did you use 

I have to get out of this Turbo  thing

Returning Member
Mar 4, 2021 11:22:54 PM

 which other another tax program did you use 

Level 4
Mar 5, 2021 9:39:01 AM

I was a longtime user of TT until last year, when I ran into the AGI issue and kept getting rejected.
I tried FreeTaxUSA and the same return was accepted within minutes. I was surprised I could file for free because I own a home and business, but it worked great.

 

Level 10
Mar 6, 2021 1:54:29 PM

There are several work arounds when an AGI does not get accepted when you efile.  If you filed an amendment the previous year, then the AGI on the database gets set to zero and you need to use zero to efile.

 

Another work-around is to say that you did not file taxes the previous year, and that will eliminate the AGI question and allow you to efile. 

 

Adjusted gross income (AGI) is your annual gross income minus certain adjustments that the Internal Revenue Service uses to determine your income tax liability for the year.