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Does your computer meet the system requirements?
Yes it does and it installed the updates before but now it is stuck at 10% and now I cannot not open turbo tax.
Contact support----they are there Mon-Fri.
To call TurboTax customer support
https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number
Customer support is available from 5 a.m. to 5 p.m. Pacific time Monday-Friday
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