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nliberio
Level 1
April 23, 2020
Question

Product Key Not Working

  • April 23, 2020
  • 3 replies
  • 36 views

I purchased and downloaded Turbo Tax Deluxe and the product key that was provided in the email confirmation for the downloadable version is coming back as not valid error code 606.  How do I get a valid product code to complete the install and use the software?

    3 replies

    W
    wildbill1946
    Level 2
    April 25, 2020

    I finished my taxes in February and filed them. Now, I can't log onto my loaded 2019 Deluxe version program because an error message reads something to the effect that the key I received in e-mail has been used.  Following is the key I received that worked previously. [product key removed] In many years, I've never encountered this problem before and am beginning to wonder if I should continue using Turbo Tax

    W
    wilfrido1547
    Level 2
    February 20, 2022

    I just istalled turbotax and I am trying to back up and press the back key and does not respond. Do you know why?c

    M
    MichelleLO
    Level 15
    February 20, 2022

    You are commenting on an old thread. Can you please clarify your question, are you having trouble entering the license code?

    @wilfrido1547

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