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Level 1
posted Feb 19, 2022 8:26:56 AM

My Turbo Tax program charges 20.00 for filing State taxes, what is the extra 40.00 for?

I attempted to pay the money with my cc to no avail.  My screen  will not proceed so that I can pay all of this money.

0 4 594
4 Replies
Level 15
Feb 19, 2022 8:29:47 AM

There is an extra $40 to have the fee deducted from your refund.   So don't pick that!   There may be a problem right now processing credit card in the Desktop program.  Wait and try later.

Level 15
Feb 19, 2022 8:31:25 AM
Level 1
Feb 22, 2022 6:34:28 AM

Had to contact Turbo Tax Customer Service to resolve my problem.  I was doing everything right but discovered Turbo Tax has issues and this was one of them. This, in my opinion, is the worst tax program Turbo Tax has ever had.

Level 15
Feb 22, 2022 8:34:39 AM