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New Member
posted Feb 21, 2022 4:22:09 PM

My return keeps getting rejected I can't figure out why?

0 3 546
3 Replies
Intuit Alumni
Feb 21, 2022 4:40:34 PM

Please follow the instructions here to correct the rejected return. 

 

If you need additional assistance, please follow the instructions here to contact customer support. 

Level 2
Apr 7, 2022 12:40:00 PM

I keep updating the return data with the idea that it's all ok and then I don't get a significant response from Turbo and don't really know how to make the correct repairs or readjustments to the filing return.  What am I to do to make the needed corrections?         

Level 15
Apr 7, 2022 12:43:32 PM

@jlaetz 

You received an email that we cannot see that tells you why your tax return was rejected.  

 

Some rejected returns can be fixed and re-filed.  Some have “un-fixable” reasons for the rejection and have to be mailed instead. What is the rejection code or rejection message? 

 

 

 If it was rejected for AGI—-be aware that many 2020 returns took so long for the IRS to process that your 2020 AGI might not be in the IRS system.   Try using zero instead.

 

If filing with zero is rejected then file again but select the option that you did not file last year.  The IRS does not see that question and it will allow you to e-file with no AGI question.

 

 

https://ttlc.intuit.com/community/agi/help/where-do-i-correct-my-agi-in-turbotax-online/00/26311

 

If that does not work and you still cannot e-file, then print, sign, and mail your tax return.