Please see the following link for steps to troubleshoot blank screens.
https://ttlc.intuit.com/community/troubleshooting/help/troubleshoot-blank-screens-missing-buttons-or...
If that doesn't work, you may have to clear your cache and cookies. Please see the following instructions on how to clear your cache.
https://ttlc.intuit.com/community/troubleshooting/help/how-to-clear-your-cache/00/26135
See here for instructions on clearing your cookies.
https://ttlc.intuit.com/community/troubleshooting/help/how-do-i-delete-cookies/00/25978
You may also try using another browser.
If none of these resolve the issue, please contact Customer Support for further assistance.
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632