I have checked our database, but I have not been able to locate that particular rejection code. Please follow the directions below on how to fix a rejected return.
However, if this does not resolve your issue, please note the exact message and where you are encountering that message in the program. We will work with you towards a resolution to file your return accurately. Please click the link to contact TurboTax customer support.
An e-file rejection just means that some things on your return don't match the IRS database.
If you received an ACTION NEEDED! email from turbotax@intuit.com, it'll give you a brief explanation of your reject and how to update it. You can also do this:
Please click How do I fix a rejected return? to learn more.
Seems Turbotax experts aren't yet or will never be briefed on the Turbotax state rejection code IL1040-8100-1, so I'll just post what Turbotax repeatedly emails and texts to me and my Illinois neighbors about this latest Turbotax glitch: "IL1040-8200-1 - The Primary Taxpayer Drivers License number or State ID number did not match the Drivers License or State ID number on the Illinois Department of Revenue production file. At least one of the following Primary Taxpayer signature fields must be present and match the department production file: Primary IL-Pin, Primary Prior Year AGI, or Primary IL Shared Secrets Drivers License/State ID Number." Some of my Illinois neighbors are on their fourth and fifth rejections already! I'm only on my third, so I don't merit much in our Turbotax 2020 Kaffeeklatsch, but it's only 02/27/2021 so I have plenty of time til April 15th, right? Thanks, Turbotax!
Double check to be sure your driver's license info is correct and that your AGI is the amount from line 1 of your Illinois state return (not federal) from the previous year.
Then, also be sure that you listed your name correctly and put your birthdate and today's date on the proper lines.
I'm having the same code problems "Reject Code IL1040-8100-1" -
I have attempted to fix this over 3 times, and can not find what the rejection code is. Is this on Turbo Tax's side - it appears to be an error on Turbo Tax side.
@CarissaM OP is asking about a State rejection code, not Federal.
I'm having the same issue: Reject Code IL1040-8100-1
Third rejection already. My AGI is correct.
Please help :).
I used the state ID of my wife, we are filing jointly.
The AGI is correct and matches the one of the previous years,
but is rejected.
2 Rejection, please do something, federal tax declaration is accepted.
Just to clarify, you must have state id and IL pin.
If you live in IL, you MUST get an IL PIN from the state department.
If you don’t know your Illinois PIN you can:
To get your PIN, you will need your Social Security Number and one of the following:
1. 2019 Adjusted Gross Income (IL-1040, line 1)
2. Drivers’ license number
3. Illinois state ID number
Thanks for sharing Amy but that still doesn't fix the issue since there is no place to add that PIN. Do you know what steps we can take to fix this issue code? Thanks in advance for all the help!
Try these steps for fixing the PIN error for IL state: To re-sign your return:
1. Click "File" in the left hand menu tab, .
2. Click "Start/revisit" to file
3. Make sure Illinois has been selected to e-file if FED has already been filed/accepted no need to check that one.
4. Continue to the "Review Your Illinois Filing Info" screen.
5. Click Edit next to "You are consenting and signing your return electronically."
6. Scroll down to update your PIN or to select a different method of signing your return (state ID, driver's license, IL Prior year AGI, or 9-digit ZIP). If you only entered the 9-digit ZIP before, try enter other pieces of information (IL PIN, IL Prior Year AGI).
5. After updating, click Continue and follow the onscreen instructions to re-file. Per @DMarkM1
| IL1040-8100-1 | The Primary Taxpayer Prior Year AGI did not match the Prior Year AGI on the Illinois Department of Revenue production file. At least one of the following Primary Taxpayer signature fields must be present and match the department production file: Primary IL-Pin, Primary Prior Year AGI, or Primary IL Shared Secrets Drivers License/State ID Number. | To fix this error, please follow these steps carefully. - Make sure you have entered the previous year's IL AGI correctly. - Verify that you have entered your nine digit zip code correctly. - Verify Your IL PIN at https://www.revenue.state.il.us/app/pini/servlet/PINInquiry . Make sure to enter all 8 digits (This is not your 5 digit federal PIN). - Verify your IL drivers license or state ID number is entered correctly. - If it is your first year filing with IL, you will have to enter your IL Drivers License or state ID information. Enter each field exactly as it is on your IL Drivers License or state ID (First Name, Middle Name, Last Name, Suffix (leave blank if necessary), and weight. - You may not use an out-of-state or expired drivers license. - You may need to print and mail your return if the reject continues after re-transmitting. |
Do you have a specific question we can assist you with?
These are not the steps I see when I follow your instructions:
1. After clicking "file on the left hand menu tab, I see Step 2(checked): Your tax payment info "Revisit." And Step 3(unchecked): Get ready to save and file your returns "Start".
2. Let's get ready to e-file. I click "I want to e-file."
3. It takes me through the driver's license section. - I have verified those numbers for both me and my wife.
3a. Did [Me] file an Illinois return for 2018 or 2019? - I confirmed both AGIs were correct for my wife and I.
3b. Let's take a last look. - I click "Continue."
4. Time to sign and date: All it asks for is My wife's and my birthdays and a 5 digit signature ID which it tells us to make up. Then click "I am not a robot" and click "Transmit my return now." There's no place to enter/update a pin or even change signature methods.
I am having the exact same problem and I see the same steps that you posted above. I've gone thru it 3 times and it keeps saying rejected. So strange. Not sure what we are supposed to do - do you?
I ended up getting it figured out. When you get to the screen that asks you if you filed a tax return in 2018 or 2019, click the box that says "I don't have my AGI from those tax years." It will take you to a screen that will ask for either your IL PIN or your driver's license. You can find your IL PIN by going to this website: https://mytax.illinois.gov/_/#1
On that site, enter your social security number and then in the next field, click "Look up my IL PIN." It'll ask for your driver's license number and then just give you your PIN.
You may be able to avoid all that by just entering your Driver's license number when it asks for either one (on the Turbotax site), but I found it odd that the driver's license would work since I'd just entered it in a few screens before.
Anyhow, using the IL PIN worked because I just refiled and got a text saying IL approved my return.
Exactly the same for me. Today I renewed my expired Liscence and will try that.
Yes. Please use the information from your most recent license.
If you get the reject again, please comment below and we can assist you further.
@LenaH I have entered license # 3 times and keep getting rejected. My son is 17 and this is first time to file so he can’t get a PIN # according to the site. Please let me know what we can do to fix this error
@ashleyflan, please see the FAQ link provided below for assistance with the Illinois state rejection:
It took me 5 submissions but got it to submit with NO reference to AGI. I assume that since TurboTax requires a period at the end of the entry that Illinois is rejecting it. I tried without the period, I tried with 00 after the period, I tried to remove the comma—TurboTax kept putting the period and comma in. Illinois kept rejecting both secondary and primary taxpayers but finally got it to work with only driver’s license.
You have to click that while you do have an AGI that you do not want to use it. Then it will offer you the ability to put in the driver’s license. But the AGI does not work—and it is definitely on the TurboTax/Illinois interaction (likely, as I noted, from forced commas or the period at the end of the box that kept being forced into it). But a bit of speculation so TurboTax can fix, or if faulty Illinois database, they can tell folks not to use the AGI to sign, and instead just driver’s license.
What do I do if I do not have an IL PIN, IL Drivers License, or IL State ID? I am originally from out-of-state. I keep getting my return rejected.
@outsoo IL is very picky and requires that you enter a DL or state ID in order to e-file. If you do not have either one, then you cannot e-file your IL return. Print, sign and mail it instead.
Illinois has be claiming every year that I didn't file one thing or the other. I used HR Block and they didn't step up and guarantee their work. This past year they claimed I didn't attache the W2, which I did. They are trying to scare people into paying more because the state is broke, corrupt and financially irresponsible. And yet, they have a billionaire governor who inherited his money. They always go after the middle class, don't they.