Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Feb 19, 2023 5:25:35 PM

If I did not request premium service benefits why do I have to pay $44 for them?

I do not want premium service benefits but they were added to my final bill. How can I remove this?

0 2 469
2 Replies
Level 15
Feb 19, 2023 5:28:04 PM

Are you in California?  Are you having the fees deducted from your refund?   If you are in California to remove the Premium Service you need to pay the fees upfront with a credit card.

https://ttlc.intuit.com/community/downgrading/help/how-do-i-remove-premium-services/00/26266

Level 15
Feb 19, 2023 5:28:45 PM

If your TurboTax fees are higher than expected, you can reduce them by removing add-ons: