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New Member
posted Jun 4, 2019 2:29:00 PM

I started my 2017 taxes over month ago and purchased this years product from costco and now its asking me to buy again

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1 Best answer
Level 15
Jun 4, 2019 2:29:01 PM

Are you accidentally using online Turbotax instead of the software you installed from the CD you purchased?  If you bought the CD it should be on your hard drive and you open the program from your own computer.

https://ttlc.intuit.com/questions/3791660-find-your-tax-data-file-on-your-computer-in-windows

2 Replies
Level 15
Jun 4, 2019 2:29:01 PM

Are you accidentally using online Turbotax instead of the software you installed from the CD you purchased?  If you bought the CD it should be on your hard drive and you open the program from your own computer.

https://ttlc.intuit.com/questions/3791660-find-your-tax-data-file-on-your-computer-in-windows

Level 15
Jun 4, 2019 2:29:02 PM