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Level 2
posted Dec 15, 2023 9:37:58 AM

I paid and downloaded the New Mexico State tax return today but I still cannot access it.

0 9 1403
9 Replies
Level 15
Dec 15, 2023 9:44:50 AM

New Mexico tax return forms won't be available for printing or e-filing until January 4th.  Here's a link to the availability schedule for forms in TurboTax:

Intuit App

Level 2
Dec 16, 2023 6:30:58 PM

Thank you for your response,  but Intuit stated that the New Mexico software would be up to date on December 15.  Why can't I get a hold of anyone at Intuit?

Level 15
Dec 16, 2023 6:52:18 PM

Where did it say Dec 15?  The state programs usually aren't available until January.  The table linked above  says Jan 4.  

How to contact Turbo Tax
https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-contact-turbotax/00/26991

What is the Turbo Tax phone number
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

Level 2
Dec 16, 2023 7:26:53 PM

It was a pop up when I clicked on State Tax tab.  I did not take a screen print.

Level 2
Jan 4, 2024 7:44:58 AM

Its Jan 4th and I've tried 3 different times to download the NM state program and its is still NOT available. Inutit Turbo Tax needs to do a better job showing WHEN a state download will be available after the download FAILS and shows "Your software is up to date."

Expert Alumni
Jan 8, 2024 3:16:10 PM

New Mexico State download should be available January 18th. 

Level 2
Jan 8, 2024 4:05:24 PM

It was supposed to be ready the 4th NOW not until the 18th??? WTH??? 

Who is at fault? Intuit or NM Tax & Revenue? I got other states in December! I usually have my taxes done by now!!!

Level 2
Jan 8, 2024 6:17:11 PM

New Mexico just recently posted their PIT forms, I think the first week of January 2024.  Perhaps Intuit needs time to incorporate the new forms into their software.  What I don't like is that Deluxe Turbo Tax does not tell you the forms are not yet available or provide a link which a previous responder provided.  All it does is keep telling me to download the software and then tell me I have not updated my taxes when I exit.  For as big as Intuit Turbo Tax is, this feature is simply not acceptable.

Level 15
Jan 8, 2024 6:19:59 PM

Many federal and state forms are not yet available.  Check here for form availability. The dates are subject to change.

 

Tax form availability tool,