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Level 2
posted Nov 9, 2022 6:32:38 AM

I ordered the TY2021 turbotax desktop amend download but there's no link to download the software, any ideas? I see it in products ordered but no download option

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1 Best answer
Level 15
Dec 5, 2022 4:21:11 PM

Still not funtional ...contact support for a download ...  Here is a link to the TurboTax Phone Number.

10 Replies
Level 15
Nov 9, 2022 7:07:47 AM

Are you logging in at the link below?

 

https://accounts-tax.intuit.com/turbotaxdesktop

Level 15
Nov 9, 2022 7:37:21 AM

The windows option is not currently functional ... try again in a couple of days  ...   you must follow all the screen instructions :

 

 

 

Level 2
Nov 9, 2022 10:04:15 AM

@Critter-3  Yes I took those same exact steps and was ending with the same result as you're displaying.  I'll wait a few days to see if it's fixed.  Thanks!

Level 2
Nov 9, 2022 10:05:02 AM

@Anonymous_  Yes I am, it appears that the windows version is not working based upon another users reply.

Level 2
Nov 17, 2022 10:30:38 AM

Hi @Critter-3 have you had any luck downloading the windows version?  I'm still having the same error.

Level 15
Nov 17, 2022 10:35:35 AM

Nope ... not yet.  May not be operational until December. 

Level 2
Nov 17, 2022 11:14:44 AM

@Critter-3 Crazy, thanks for getting back to me!

Level 2
Dec 5, 2022 4:10:46 PM

I'm having this same issue and it's December 5th.  Ridiculous, because obviously I need to amend my tax return.  Do they expect me to go buy a Mac just to do my taxes or what?

Level 15
Dec 5, 2022 4:21:11 PM

Still not funtional ...contact support for a download ...  Here is a link to the TurboTax Phone Number.

Level 2
Dec 6, 2022 5:27:39 AM

@cvlong8211 I called them and they had a remote session to see my issue and manually made the program available to me for Windows.  It's annoying but I couldn't wait any longer either.