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New Member
posted Jan 15, 2021 11:04:01 PM

I'm unable to find info for the Recovery Rebate Credit; it isn't popping up under federal credits as I read that it should. Does anyone know why this is?

I am eligible for the stimulus checks and yet did not receive them, so the issue is not that I am ineligible

2 44 4338
24 Replies
Expert Alumni
Jan 20, 2021 2:42:49 PM

No. This does not mean you are ineligible.  Follow the steps below to enter your information for the Rebate Recovery Credit.

 

In TurboTax Online, to claim the Recovery Rebate credit please do the following:

  1. Sign into your account and continue from where you left off
  2. Click on Federal in the left-hand column, then on Federal Review on the top of the screen
  3. On the next page titled Let's make sure you got the right stimulus amount, click on Continue
  4. Follow the interview
  5. TurboTax will determine whether you are entitled to any additional stimulus
  6. Any stimulus amount remaining due to you will show as a credit on line 30 of your form 1040.

See the image below.

Level 2
Jan 21, 2021 7:19:49 AM

I kept going through the federal review...and I was NEVER prompted for any stimulus related information. Is there something wrong with my account

Expert Alumni
Jan 21, 2021 4:28:06 PM

You can force the program to trigger the Rebate Recovery Credit like this:

  1. go to Other Situations
  2. click Done. 
  3. The next question will ask about payments received.

The program will determine the missing amount and add the Recovery Rebate to your refund.

@jaxonpatton

Level 2
Jan 22, 2021 2:57:43 AM

Unfortunately, this tip did not trigger a new option for stimulus.

 

Across the top I have 4 menu options

[ Wages and Income] [ Deductions and Credit ][ Other Tax Situations ][ Federal Review ]

 

After clicking the Federal review as requested and then clicking on the 'Other Tax Situation' I still was not prompted for Stimulus / Recover Rebate Credit

 

Is it possible to just delete my items 2020 tax and just start over? I am sure these corner cases like mine are hard to trouble shoot and repeat which would make resolving these software anomalies quite difficult 

Level 2
Jan 22, 2021 3:49:41 AM

...as a follow up to my previous post, I re-created my 2020 tax form and I was STILL not prompted for any stimulus related information.

Level 15
Jan 22, 2021 4:24:00 AM


@jaxonpatton wrote:

...as a follow up to my previous post, I re-created my 2020 tax form and I was STILL not prompted for any stimulus related information.


Have you gone through all the sections of the program before accessing Federal Review?  Complete the My Info section for your personal information.  Complete Wages & Income, Deductions & Credits, Other Tax Situations.

If you are eligible for a stimulus payment the stimulus question page will be the first page displayed in Federal Review.

 

Level 2
Jan 22, 2021 6:52:01 AM


@DoninGA wrote:

@jaxonpatton wrote:

...as a follow up to my previous post, I re-created my 2020 tax form and I was STILL not prompted for any stimulus related information.


Have you gone through all the sections of the program before accessing Federal Review?  Complete the My Info section for your personal information.  Complete Wages & Income, Deductions & Credits, Other Tax Situations.

If you are eligible for a stimulus payment the stimulus question page will be the first page displayed in Federal Review.

 


Yes I have, 3x ( including answering YES I have received a stimulus and.... then NO I have not received a stimulus)

Note

The 1st stimulus, I did not receive the correct amount, hence the Recovery Rebate Credit

The 2nd stimulus TurboTax handled the processing/payment and it was accurate

 

Expert Alumni
Jan 22, 2021 5:34:40 PM

You got to the stimulus questions.

It asked Did you get a stimulus payment? Select Yes.

Boxes appear and you enter your stimulus payments.

Click continue.

Your refund amount will change by the missed amount of stimulus.

Continue and the next page says Great news! You qualify for the stimulus credit and shows your missing amount. That is the Rebate Recovery Credit. 

 

So, you are saying you can get to the stimulus box but then the continue and credit is missing? If so, you can fill this form out for someone to call you. We need a human to see this.

 

@jaxonpatton

Level 2
Jan 25, 2021 11:29:00 AM

You missed understood.

 

At the VERY beginning of the process ( new return ) it asks you some initial questions and one of the questions was...did you receive a stimulus. This was at the very beginning...not at the END as you have mentioned.

 

Again the prompt for STIMULUS never happened...never and as of now...I have reset/restarted my return 4X and the response is still the same. 

 

You may say...did you qualify? and the ANSWER is yes.

 

my 1st stimulus was for $1200 when the amount should have been $1700 ( missing $500 )

  • Head of household
  • 1 dependent
  • Salary of $100k

Level 15
Jan 25, 2021 11:32:19 AM

  

The stimulus check is an advance on a credit you can receive on your 2020 tax return.  If something went wrong or you did not get the stimulus check in 2020, you can get it when you file your 2020 return in early 2021

The Recovery Rebate Credit will be found in the Federal Review section,

 

If you are eligible it will end up on line 30 of your 2020 Form 1040.

 

https://www.irs.gov/newsroom/economic-impact-payment-information-center-topic-j-reconciling-on-your-2020-tax-return

 

https://www.irs.gov/coronavirus/coronavirus-tax-relief-and-economic-impact-payments-for-individuals-and-families

 

https://ttlc.intuit.com/community/tax-topics/help/how-will-the-stimulus-package-impact-me/00/1393859

Level 2
Jan 25, 2021 11:40:29 AM

I dont think you read this thread. Please re-read

Returning Member
Mar 10, 2021 6:40:32 PM

I am also having this issue with it recognizing the Stimulus question needs to be asked.  This is the situation, my son who is filing was eligible for both the first and second payments but only ever received the second payment.

We are using the disc version to file although in 2020 he was unemployed and had no income (no unemployment either) so we are filing for the purpose of getting his $1200 first payment only.

However, it goes through the review after going through all the sections (2X now) and never asks for the stimulus payment details.

 

Expert Alumni
Mar 10, 2021 7:08:32 PM

Is your son your dependent? It appears he would be if he had no income.

Taxpayers who file their own return but are claimed as dependents are not eligible for the Recovery Rebate Credit (stimulus).

  • Type stimulus in Search in the upper right
  • Select Jump to stimulus
  • If you don’t see It looks like you qualified for the stimulus, did you get any payments? Then your son is probably ineligible

You can also click Forms in the upper right and click on Recov Rebate Cr in Forms in My Return and manually fill out the stimulus worksheet. If you don’t see Recov Rebate Cr, click Open Form at the top of the left column and search for Recovery Rebate Credit Worksheet.

Returning Member
Mar 11, 2021 7:15:44 AM

Last year 2019 taxes when he qualified for the credit based off of his  tax filing.  He was not claimed and did not qualify as my dependent, because he was working and exceeded the income threshold.  He didn't receive the first $1200 payment for (filing separately and single), however he did receive the second $600 payment directly deposited without issue.

 

This years taxes for 2020 he had no income and does qualify as my dependent (other) with $0 income.

 

The problem is not a question of if he qualified or should have received the payment, it is with TT not recognizing this so I can enter the value for the payment he received and the $0 for the one he did not.

Expert Alumni
Mar 11, 2021 7:34:41 AM

Do you have access to these steps?  In TurboTax Online, you are prompted to input stimulus check 1 and stimulus check 2 information under Review down the left hand side of the screen.

 

Or these steps?  You can also access your stimulus check choices by following these steps: 

  • Down the left side of the screen, click on Federal.
  • Across the top of the screen, click on Other Tax Situations.
  • At the screen Let’s keep going to wrap up.  Click on Let’s keep going.
  • At the screen Let’s make sure you got the right stimulus amount, click Continue.
  • At the screen Did you get a stimulus payment? you can update your stimulus check entries. 

If you have not received one or both of your stimulus checks, you will receive your payment in the form of a Recovery Rebate Credit on line 30 of your 2020 Federal tax return when you file.

 

TurboTax will compare your one or two stimulus payment amounts to the computations within TurboTax.  The computations within TurboTax are based upon the information that you have entered into the tax software.  If you are due an additional amount, it will be issued as a Recovery Rebate Credit (RRC) on line 30 of the 2020 1040 tax return.

  

See also this TurboTax Help.

Returning Member
Mar 11, 2021 7:46:59 AM

As mentioned in my original post, I am using the CD software not Online.  And also like the other posters, no it does not prompt for the stimulus information, this is the issue.

Expert Alumni
Mar 11, 2021 8:11:47 AM

@Jerry_H

In TurboTax Desktop, you are prompted to input stimulus check 1 and stimulus check 2 information under Personal / Federal Review across the top of the screen.

At the screen It looks like you qualified for the stimulus, answer Yes or No.

 

You can also access your stimulus check choices by following these steps: 

  • Across the top of the screen, click on Personal.
  • Across the top of the screen, click on Other Tax Situations.
  • Scroll to the bottom and click Done with Other.
  • At the screen It looks like you qualified for the stimulus, answer Yes or No.

 

 

Returning Member
Mar 11, 2021 8:31:18 AM

That is the screen that doesn't come up.  It is not being triggered.  A bug?  Seems like others are seeing this as well.

 

When I did my taxes for my wife and I it came up and I was able to answer yes, and even add the corrected amounts.  With my son's it just skips that step entirely and does the federal check, you never have the opportunity to address the stimulus payments yes or no or enter any values.  All were done using the desktop version.

 

Expert Alumni
Mar 11, 2021 8:52:25 AM

@Jerry_H

 

In TurboTax Desktop Home and Business, I am able to enter all the entries that were outlined in my previous communications.  This software was updated this morning.

 

To update, in the upper left hand corner, click Online / Check for updates.

 

 

Returning Member
Mar 11, 2021 5:16:59 PM

JamesG1, 

 

It appears that there is a flaw in the logic.  In 2019 my son was employed and made enough that he was not eligible to be claimed as a dependent.  So he qualified for the Stimulus both 1 & 2.  In 2020 he was not employed and had $0 income and qualifies as a Dependent Other Credit form me for 2020.

 

I have found that by saying someone else can claim him this year and with his $0 income (no W2s) the question at the federal review stage doesn't trigger to have you enter the stimulus payment.  HOWEVER, if I say no one will claim him as a dependent that it does ask the question.  Since the Stimulus qualification is based off of the 2019 taxes, this should not be the case.  Had he actually received both payments as he should have, we would not be filing for him due to the $0 income and he qualifies as a dependent OTHER $500 credit on my taxes.

 

Again, a flaw in the logic for the question.  Also, I did confirm that I have the latest updates (per the response to from the desktop version after running check for updates), so this scenario is obviously not addressed in the logic.  He should be able to file to get the initial 1,200 payment, while recognizing that he got the $600 2nd stimulus, and I should be able to claim him this year as a Dependent Other and get the $500 credit.

Expert Alumni
Mar 11, 2021 5:34:25 PM

Yes.

 

You should say that no one else can claim him as a dependent then you claim him as a dependent with all rights.

 

He can still file a return just to get his missing stimulus with $0 income.  The system is setup to allow  him file but he must say that he is being claimed as a dependent by someone else.

 

The Recovery Rebate worksheet will popup for him and he will be able to file for his rebate credit.

 

Have your son follow these instructions:

 

To claim the recovery rebate, you must file a 2020 tax return, even if you aren’t required to file.

To do this in TurboTax, please follow these steps:

  1. Go to TurboTax.com and select the Free version.
  2. Enter your personal info.
  3. Select Federal Review at the top of the screen.
  4. On the Let's make sure you got the right stimulus amount screen, select Continue.
  5. You’ll be asked about the amounts of first round and second round stimulus payments you should have received. TurboTax will calculate the amount of stimulus payment remaining that you’re entitled to. This will show as a credit on line 30 of the 1040.

If you have no taxable income in your return, you’ll have to print your finished return and mail it in.

For more info on the recovery rebate credit, go here.

 

Use this link for more information:  How to claim the Recovery Rebate Credit With No Income

Returning Member
Mar 11, 2021 5:44:27 PM

You have a contradiction in your reply.  You say to have him say no one claim and enter the info and I can file and claim him with all rights, then you say he must state that someone can claim him when he files.

 

This is not possible as the rebate is removed if you change the status to someone can claim him after entering the stimulus numbers of 0 & 600 for payments 1 &2. 

 

Also I know that my return will be in question if I claim him and he says no one can.

 

How about a real answer without the contradictory canned responses!

 

 

Returning Member
Mar 11, 2021 6:05:33 PM

These 2 underlined statements contradict each other.  Also the first statement would get one or both of our returns hung up because they don't match!

You should say that no one else can claim him as a dependent then you claim him as a dependent with all rights.

 

He can still file a return just to get his missing stimulus with $0 income.  The system is setup to allow  him file but he must say that he is being claimed as a dependent by someone else.

 

Level 15
Mar 11, 2021 6:11:09 PM

Sorry you missed out.  The first 2 Stimulus payment are really based on your 2020 return.  If you do not qualify for the Recovery Rebate Credit because of your 2020 tax situation then you will not be able to get the missed stimulus payment.

 

And see the employee expert answer here

https://ttlc.intuit.com/community/taxes/discussion/recovery-rebate-credit-stimulus-incorrect/00/1942655

 

She said......

If you do not qualify for the Recovery Rebate Credit because of your 2020 tax situation then you will not be able to get the missed stimulus payment.