How to get your tax refund on a prepaid Visa Card quoted below for what to do if there are issues:
If you have any questions or need assistance with your Turbo Prepaid Visa Card, please visit TurboDebitCard.com or call us toll-free at (888) 285-4169.
Additional resources:
Getting to know the Turbo Visa Debit Card
When will my refund be deposited to my Turbo Visa Debit Card?
If you no longer have access to your Turbo Visa Debit Card, you have two options:
1) If you have registered your card and know your login credentials, you can request a replacement card by signing in to your Turbo Visa Debit Card account https://secure.turbodebitcard.intuit.com/account/report-lost-or-stolen.
2) If you don’t know your account login information, call 888-285-4169 for assistance. You will not be charged for a replacement card or check; standard fees will be waived or refunded to you. If calling, please be patient. It might take a number of attempts to get through.