Level 1

posted Apr 15, 2021 3:54:10 PM

I HAVE A 2018 DELUXE CD PACKAGE ITS NOT LOADING SO I NEED TO PAY FOR IT AND GET A KEY #

ABOVE IS THE ?

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2 Replies

Level 15

Apr 15, 2021 3:55:59 PM

There is no license code needed for a 2018 tax return.

Find download using Windows - https://ttlc.intuit.com/community/installing/help/find-your-turbotax-for-windows-software-download/01/25572

Install TurboTax for Windows - https://ttlc.intuit.com/community/refund-status/help/how-do-i-install-the-turbotax-software-for-windows/01/25934

Find download using Mac - https://ttlc.intuit.com/community/installing/help/find-your-turbotax-for-mac-software-download/01/25584

Install TurboTax for Mac - https://ttlc.intuit.com/community/installing/help/how-do-i-install-the-turbotax-software-for-mac/01/26067

Troubleshoot install for Windows - https://ttlc.intuit.com/community/troubleshooting/help/troubleshoot-installing-and-running-turbotax-on-windows/01/25718

Troubleshoot install for Mac - https://ttlc.intuit.com/community/installing/help/turbotax-for-the-mac-installation-troubleshooter/01/25810

Level 15

Apr 15, 2021 3:59:36 PM

Does your computer meet the system requirements for the software?

https://ttlc.intuit.com/community/system-requirements/help/minimum-system-requirements-for-turbotax-windows-software/00/26175

There was no license code or number for 2018 desktop software. The license codes began with 2019 software.

Try contacting customer support for help with installing your software.

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

Customer support is available from 5 a.m. to 9 p.m. Pacific time