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Returning Member
posted Oct 16, 2023 3:42:51 PM

I e-filed my taxes and it came back rejected

I e-filed my taxes and it came back rejected saying our AGI from 2021 wasn't right.  I doubled checked my 2021 return and by also looking at an IRS transcript.  It is also making me ask a question for me to continue.  Has anyone else had this happen?  Thanks for any help!

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2 Replies
Level 15
Oct 16, 2023 3:43:30 PM

Very common.  ENTER 0 FOR AGI. The IRS took a long time last year to process 2021 returns so the AGI didn't get entered in time.  Especially if you mailed it.  That works for most people. See,
https://ttlc.intuit.com/community/rejections/help/what-if-i-entered-the-correct-agi-and-i-m-still-getting-an-e-file-reject/00/27031

How to correct the AGI in the Online version
https://ttlc.intuit.com/community/agi/help/where-do-i-correct-my-agi-in-turbotax-online/00/26311

If you can’t get it to efile you will have to print and mail it.
https://ttlc.intuit.com/community/printing/help/how-do-i-print-and-mail-my-return-in-turbotax-online/00/26258

Be sure to attach copies of your W2s and any 1099s that have withholding on them.  You have to mail federal and state in separate envelopes because they go to different places.  Get a tracking number from the post office when you mail them for proof of filing.

Returning Member
Oct 16, 2023 4:02:41 PM

Thank you Volvogirl for responding!  I did try to put in the 0, for the AGI, but it keeps asking me to ask a question to continue and I have tried twice and it still won't let me continue.  Do you know why?  Thanks!