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New Member
posted Jun 4, 2019 8:24:08 PM

I downloaded tax return and opened the folder. It is encrypted and not readable or printable. How do I fix it?

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1 Replies
New Member
Jun 4, 2019 8:24:10 PM

You may have tried to open the .tax2018 data file. You'll need to save your tax file as a PDF. 

See How do I save my 2018 TurboTax Online return as a PDF? or  How do I save my return as a PDF in the TurboTax software for Windows?