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New Member
posted Jun 28, 2025 6:13:39 PM

I can't file my taxes from 2024 now in 2025 because I'm being rejected. I don't have my 2023 AGI

I need to file my 2024 taxes now in 2025 they are rejecting it because I don't have my 2023 AGI how do I get them to approve it with my 2023 AGI

0 3 780
3 Replies
Level 15
Jun 28, 2025 6:14:55 PM

Try entering 0 for the AGI. The IRS might have processed your 2023 return later so the AGI didn't get entered in time.  Especially if you mailed it.  That works for most people. See,
https://ttlc.intuit.com/community/rejections/help/what-if-i-entered-the-correct-agi-and-i-m-still-getting-an-e-file-reject/00/27031

How to correct the AGI in the Online version
https://ttlc.intuit.com/community/agi/help/where-do-i-correct-my-agi-in-turbotax-online/00/26311

If you can’t get it to efile you will have to print and mail it.
https://ttlc.intuit.com/community/printing/help/how-do-i-print-and-mail-my-return-in-turbotax-online/00/26258

Be sure to attach copies of your W2s and any 1099s that have withholding on them.  You have to mail federal and state in separate envelopes because they go to different places.  Get a tracking number from the post office when you mail them for proof of filing.

Level 15
Jun 28, 2025 6:15:45 PM

Did you file 2023?  You need your 2023 AGI to efile 2024. The AGI is on 2023 1040 or 1040SR line 11. If you filed a Joint return you use the same AGI for each spouse.

How to find the AGI.
https://ttlc.intuit.com/community/agi/help/how-do-i-find-last-year-s-agi/01/25947

If you didn't file 2023 or filed it later in the year or mailed it, then try entering 0 for the AGI. If that doesn't work you will have to print and mail your return.

Or request a transcript from the IRS
https://www.irs.gov/individuals/get-transcript

Level 9
Jun 28, 2025 8:41:45 PM

You can eliminate AGi question by marking you did not file in 2023 and then exile with a 5 digit pin instead of AGi or you can print and mail.