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Level 2
posted Mar 4, 2022 2:58:29 PM

I bought turbo tax premier which included one state tax form. Why do I have to pay $25 add'l fee to efile my one state tax form?

0 21 4950
21 Replies
Level 15
Mar 4, 2022 3:01:56 PM

The purchase price of the TurboTax desktop edition includes one free state program download.  That does not mean you receive one free state tax return e-file.

The current state e-file charge is $25.  This charge can be avoided by printing and mailing the state return.

Level 15
Mar 4, 2022 3:03:05 PM

Your software included the program to PREPARE a state return.   E-filing that state return is an extra fee.  You can avoid the state e-file fee if you print and mail the state.   Then you only need an envelope and a stamp.

Returning Member
Apr 7, 2022 9:56:41 AM

According to the software, the fee to upload a state return is $20.  I just confirmed that with TurboTax.  Have no idea what the $25 fee is, and they can't tell me.  I plan to dispute with my credit card if I can't get an answer.

Level 15
Apr 7, 2022 10:01:31 AM


@beverlyry wrote:

According to the software, the fee to upload a state return is $20.  I just confirmed that with TurboTax.  Have no idea what the $25 fee is, and they can't tell me.  I plan to dispute with my credit card if I can't get an answer.


The current e-file fee for a state tax return using the desktop editions is $25.  Prior to March 1 the e-file was $20.

Go to this TurboTax website for the desktop CD/Download editions and click on the link 1 state download.  State e-file additional directly below the price shown for the edition.  Scroll down the pop-up window and the fee will be shown as $25 E-file your state returns for only $25 per state return

https://turbotax.intuit.com/personal-taxes/cd-download/

Level 15
Apr 7, 2022 10:01:56 AM

The price always goes up to $25 on March 1.  The early prices expire and increase to full price.  Same with all the Online versions and buying the Desktop program.  

Returning Member
Apr 7, 2022 10:14:04 AM

You would think they would fix that with all their software updates.  Software still shows the fee as $20 and that was what the TurboTax representative confirmed.

Level 15
Apr 7, 2022 10:25:55 AM


@beverlyry wrote:

You would think they would fix that with all their software updates.  Software still shows the fee as $20 and that was what the TurboTax representative confirmed.


I am using the TurboTax Premier edition for Windows and in the File section of the program it shows the e-file fee for the state tax return as $25.

Windows Version 021.000.0568

New Member
Apr 7, 2022 2:50:55 PM

I believe your advertising and packaging are misleading.  You should either charge an extra $25 for the premier program or not make it appear you are getting a free state tax return. 

New Member
Apr 8, 2022 7:15:22 PM

I bought TT Premier and they charged me again for the state download.

 

Level 15
Apr 8, 2022 7:21:38 PM

How much?  There is a $25 fee to efile a state return from the Desktop program.   

Level 2
Apr 8, 2022 7:35:17 PM

That should not happen, but you are only allowed one state download per TT program purchased.  If you downloaded one by mistake, it will likely charge you if you want another state program download.  I think the stae efile should be free, but its not.  The TT program is now so bloated, and more a black box.

Level 2
Apr 9, 2022 3:58:19 AM

  • I did all that you suggested upfront. I've have no income whatsoever in another state.  I should not have paid an additional fee.  I don't know what's going on, but it is not right.

Intuit Alumni
Apr 10, 2022 7:55:23 AM

The e-file fee is separate than the fee to purchase the state software. If you need to speak with a specialist, you can follow the instructions here to contact us by phone. @George42

Level 2
Apr 10, 2022 2:11:24 PM

If that's true you should say that upfront and maybe allow payment upfront.  If you look at my account it seems to nickel and dime me all through the process.  I don't need a specialist but thanks for response. 

New Member
Apr 10, 2022 7:25:39 PM

I also purchased from Costco, but I can't seem to have the account upload the code and TurboTax is trying to charge me out $159 and I already paid.

 

has anyone else had this issue? if so what did you do?

Level 15
Apr 10, 2022 8:02:30 PM

@VITORIA69  Did you get the Costco program installed and activated with the 16 digit License Code?  Did you buy the CD or the download?

 

Sounds like are in the Online version instead of your program.  You can move your Online file to the Desktop program and continue without paying for Online or needing to reenter your info.

 

To continue in the desktop version see this…….

https://ttlc.intuit.com/community/choosing-a-product/help/how-do-i-switch-from-turbotax-online-to-the-turbotax-software/00/26129

 

Download the .tax2021 file for free

How do I save my TurboTax Online return as a tax data file?

 

After you get the program installed the first thing to do before you open your tax return .tax file is to update the program and install any state programs you had. Then open your file. So you first might need to start a fake return to be able to download the state program (go to FILE - NEW).

Level 1
Apr 13, 2022 1:20:20 PM

I purchased Premier and was hit with two fees for efiling for a refund, $45 and $20.  Can someone explain who is getting those fees, which were deducted from my refund.

New Member
Apr 13, 2022 1:29:19 PM

i agree that buying the more expensive version of turbo tax we shouldnt have to pay additional.  now im trying to file illinois state and it wont let me because of an update error!!!  took my $25 and now cant file.  totally frustrating.

Level 15
Apr 13, 2022 5:27:35 PM

@melwil  It is $20 to efile a state return in the Desktop program.  $25 after March 1.  Then the 45 is to have the fee deducted from your federal refund.  You can avoid it by paying with a credit card.  

Extra $40 Refund Processing Service charge (45 in California) 

New Member
Apr 3, 2024 1:24:41 PM

  • So I paid the $25 for my one state e submission, and it still is making me send in the voucher showing what I owe?  The voucher suggest a check might be attached, but I paid directly from bank. 

if I send in only form TT said to send, how will they know I already paid or am I missing a check?

Level 15
Apr 3, 2024 1:28:11 PM

@Rorkswisher You do not mail in a voucher if you paid the tax due online.