The person making the callback may have gotten hung up on a prior call ... wait a while and/or set up for another call time.
Did you miss a call from your tax expert?
If so you will need to set up another call, please follow the steps in this TurboTax help article: How do I connect with a tax expert in TurboTax Live?
If you used the Schedule a Call service, please see this TurboTax help article: What is the Schedule a Call service?
Trying to get my last year's return I didn't receive them my name is Edward Sanders telephone number [phone number removed]
Follow the instructions in this FAQ here to access prior years returns. See this FAQ here if you are having issues locating your return. You can also get a copy of your return by doing the following;