Did you run a program update lately ?
And make the entry in the step by step mode and NOT in the FORMS mode.
The W-2 section of 2021 TurboTax is very slow. When you get the blank screen, wait 15 seconds or so and see if anything appears.
Thanks. I tried that and still nothing but a blank screen. I installed and reinstalled, no joy. Running windows 10, turned off all security, rebooted, same results.
W2 screen is just blank. Did uninstall and reinstall no luck.
Any ideas?
Running as Administrator solved the problem for me. I am Windows 10 and Chrome. The W-2 input screen magically appeared after following the recommendation to run TT as administrator. Whew.
Running as administrator clears the issue but also seems to slow the program down. It is also apparent that I need to run this way each time I use it.
For as many years as I have used TT, this is a major issue, and I was just lucky to find an answer here
If you've tried the resolution listed above and are still experiencing problems, you can contact support for additional assistance.
This FAQ will provide you with the steps to contact an agent.
When I try entering my W2 information manually it won't let me enter anything. I'm not sure what the issue is. When I try calling the 800 number I can't get a real person on the phone. Super frustrating!!
Please see the Help Article here on how to troubleshoot blank screens, missing images, or buttons.
I had this happen for several years in a row. Then it expanded to not being able to access other things. I tried installing the program on a different computer. It worked. I suspect it was a conflict with my virus scan program. I have Kaspersky on the PC I was using when i had problems. I use Webroot on my laptop where the program will work. Both are Windows based computers.