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New Member
posted Mar 29, 2024 8:34:56 PM

How do you put in your new license code when you already have a turbo tax account

0 9 2434
9 Replies
Level 2
Mar 29, 2024 9:35:35 PM

Your TT account is different from the product's license code.  Each TT product you buy has a different license code.

You get the license code in either of two ways described below, and enter it when you install the product.

 

The instructions included in my TT order confirmation email are:

 

License Code

Your license code is included in the Order information section below. Your license code is also included in the “Downloads” tab in your Intuit Account. It can be used to download your software now, or to install your CD later, if you ordered a CD.

 

The license code was indeed included underneath the Product in the email.

 

That said, trying to find the Downloads tab in your Intuit Account is incredibly difficult.  I've given TT feedback on how bad their website it for existing customers.  It's almost purely designed for new buyers and only for the online products.

Returning Member
Feb 7, 2025 11:24:19 AM

How can I get my license code to start working on my tax return?

 

Returning Member
Feb 7, 2025 11:25:42 AM

can i get the license code on my desk top computer for account Cubs69?

Level 15
Feb 7, 2025 11:28:09 AM

@cubs69   Did you buy the 2024 Desktop program?  From where?

 

Where to find the License Code
https://ttlc.intuit.com/community/tax-topics/help/i-can-t-find-my-license-code/01/852973


How to get started with the Desktop program, install and activate it
https://ttlc.intuit.com/turbotax-support/en-us/help-article/product-delivery/download-software-turbotax-com/L7u9oLEkq_US_en_US?uid=luqgvzrd

Returning Member
Feb 7, 2025 11:28:46 AM

Please help me get my license code for Turbotax business.

Returning Member
Feb 7, 2025 11:30:09 AM

That is No help!!!

Level 15
Feb 7, 2025 11:31:06 AM
Returning Member
Feb 7, 2025 11:31:28 AM

Can I gt a phone number to speak to a person to get help with the license code.

Level 15
Feb 7, 2025 11:33:49 AM


@cubs69 wrote:

Can I gt a phone number to speak to a person to get help with the license code.


You will have to contact TurboTax support for assistance with this problem. 


See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number/L0Od33nMQ_US_en_US?uid=lfgviwbm


Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax