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New Member
posted Jan 2, 2021 2:24:11 PM

How do you change your phone number

0 24 19984
24 Replies
Level 15
Jan 2, 2021 2:25:38 PM
Level 15
Jan 2, 2021 2:25:52 PM
New Member
Jan 25, 2021 2:44:14 AM

I get a different phone number than what I used last year and need to add new one so I can versify my account

Expert Alumni
Jan 25, 2021 1:22:41 PM

These steps should help you change your phone number in your TurboTax account.

  1. Sign in to your TurboTax Online account.
  2. Select Intuit Account in the lower-left corner.
  3. Click Edit at the right of the Phone line and then select Change next to your phone number.
  4. Enter your new phone number.
  5. Enter your password.
  6. Click Save and you're done.

Returning Member
May 15, 2021 4:07:19 PM

im trying to do efile and change my number

 

Expert Alumni
May 15, 2021 4:12:35 PM

Go back to the "My Info" section and edit (change) your phone number. See the attached screenshot for aid in navigation.

 

New Member
Aug 18, 2021 8:09:28 AM

I need to put my new number cause this number [phone number removed] no longer used caused i moved to puerto rico 

Level 15
Aug 18, 2021 8:16:03 AM


@pattybaez wrote:

I need to put my new number cause this number [phone number removed] no longer used caused i moved to puerto rico 


The phone number you enter on the tax return is not used by the IRS to contact you so there is no need to change your phone number on the tax return.  The IRS only contacts a taxpayer by mail so if your address has changed make sure you have a change of address with the US post office - https://moversguide.usps.com/mgo/disclaimer

And with the IRS - https://www.irs.gov/faqs/irs-procedures/address-changes

 

To change your phone number for your TurboTax account see this TurboTax support FAQ - https://ttlc.intuit.com/community/account-updates/help/how-do-i-update-my-turbotax-account-information/01/25927

New Member
Jan 27, 2022 11:01:26 PM

I would like to change my number

Level 15
Jan 27, 2022 11:02:11 PM
Returning Member
Mar 10, 2022 1:11:35 PM

Can't update  phone numbers 

Intuit Alumni
Mar 10, 2022 1:35:05 PM

@Amyj1784 If you mean you need to update your phone number on your TurboTax account, please visit the Help Article below. If you mean something else, please respond to this thread for further assistance.

 

How do I update my TurboTax account information? - Intuit

New Member
Mar 13, 2022 10:25:36 AM

Thanks

New Member
Apr 2, 2022 11:59:00 AM

I just put in my new number. 

New Member
Apr 19, 2022 6:44:39 PM

How do you change phone number? When their is no edit button.

Level 15
Apr 20, 2022 5:29:27 AM
New Member
Jan 10, 2023 9:34:27 AM

I'm trying to upload my w2 and cant find out how

 

Level 15
Jan 10, 2023 9:43:32 AM

@o4q12

 W-2's come from employers.   If your employer is partnered with TurboTax to allow the W-2 data to be imported into the software you can do that---but you need the actual W-2 so that you can enter the EIN and the amount from box 1 to import the other data from the W-2---which just saves you the little bit of keying in of the other information.

 

 

 

Every 2022 W-2 that you received must be reported on your 2022 tax return, even if they are for small amounts.  Remember that each one of those W-2’s has your Social Security number on it, and that income was reported to the IRS by the employer.  You do not want to get in trouble with the IRS for under-reporting your income.

 

ALL of your W-2’s must be entered on the SAME tax return.  

 

Go to Federal>Wages & Income to enter a W-2.

After you enter the first one, you click Add Another W-2.

 

 

W-2's come from your employer, and they have until January 31 to issue it.  Some employers allow you to import the W-2 through the software, but for security reasons you still need information from the actual W-2 to import it.  You might need to phone, drop in, email and/or snail mail an old employer to make sure they know where to send your W-2.

 

https://ttlc.intuit.com/questions/2561916-how-can-i-get-a-copy-of-my-w-2

 

https://ttlc.intuit.com/questions/1934390-how-do-i-import-my-W-2

https://ttlc.intuit.com/questions/2588751-why-can-t-i-import-my-w-2

 

https://ttlc.intuit.com/questions/2938482-how-do-i-take-a-picture-of-my-w-2-in-turbotax-online

 

 

https://ttlc.intuit.com/community/income/help/what-if-it-s-february-but-i-still-don-t-have-my-w-2/00/25998

New Member
Jan 13, 2023 5:01:53 PM

Change phone #

Level 15
Jan 13, 2023 5:18:33 PM
New Member
Jan 13, 2024 12:51:47 AM

Need to change my number. 

Level 15
Jan 13, 2024 4:38:27 AM
New Member
Mar 11, 2024 8:37:44 AM

This information doesn't work.  I've been trying to change my phone number under the security tab.  You simply can not change it.  When you hit change, it logs you out and you're back at the log in screen.  My phone number is correct in my profile, however under security it is not.  

Expert Alumni
Mar 11, 2024 9:05:05 AM

Please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service